Medical Assistant Floater

JOB SUMMARY

The Medical Assistant providers assistance with various healthcare services following established policies and protocols including but not limited to conducting routine lab studies, obtaining specimens, and assisting with administrative functions. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by the provider. This position may assist in examination and treatment of patients, and may provide translation services for patients.

IMPORTANT NOTE: As a Medical Assistant Floater, the incumbent is required to travel to different clinic locations, at times without advance notice. While St. John’s may assign an MA Floater to a clinic/local area on a regular basis, a change in assignment can happen at any time. MA Floaters are required to respond to the new assignment within the timeframe outlined. No guarantees are made as to permanent placements at a clinic.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Performs a combination, but not necessarily all, of the following duties:

• Interview patients, take vital signs (such as pulse rate, temperature, blood pressure, weight and height) and record information;
• Properly utilize Electronic Health Records system, recording all required and/or relevant information in the system;
• Prepare treatment rooms for examination of patients;
• Drape patients with covering and positions instruments and equipment;
• Hand instruments and materials to medical provider as directed;
• Clean and sterilize instruments;
• Operate X rays, electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests;
• Give injections or treatments, and performs routine laboratory tests;
• Key data into computer to maintain office and patient records as necessary (Misys, LINK);
• Keep exam and treatment rooms clean, well-stocked;
• Set up equipment in exam rooms;
• Perform hearing screening, plotting growth parameters;
• Advise patients concerning preparation for tests;
• Document administration of immunizations and medications in chart;
• Administer immunization injections/treatments (must be done only with licensed provider on premises);
• Call patients to provide normal and abnormal lab results;
• Keep logs: lead, medications, record refrigerator temperature and zero scales daily and abnormal TB results;
• Calibrate lab machines as needed and urine machines monthly;
• Provide translation for providers or arrange for translation services;
• Travel between clinic sites to cover staffing shortages;
• Provide back-up to front desk responsibilities including receptionist duties, clerical duties such as filling out forms, answering telephones or filing;
• Electronic Health Record (EHR) inputting prescriptions and patients chart;
• Practice Management System (PMS) Registration, Scheduling and Billing; 
• File medical charts when needed;
• Maintain patient flow to reduce waiting time;
• Perform lab proficiency testing, run in-house lab tests, prepare outside lab specimens, check lab orders and bills for accuracy;
• Participate in MA review of charts;
• Send out Medical Records when requested by other offices;
• Attend staff meetings;
• Inventory and order medical supplies and materials;
• Notify Clinic Manager when supplies need to be ordered or when vaccines or medications are out;
• Serve as advocate for Indigent Program organizing forms for providers, instructing patients, helping patients complete forms and serving as liaison with drug companies;
• Comply with all personal medical requirements including but not limited to: annual physical, current vaccinations (MMR, Tdap, Influenza, Hepatitis B), and TB testing (skin test or chest x-ray);
• Attend meetings, trainings, and other work-related events as needed; and 
• Other duties may be assigned or may be modified as business needs dictate.

Education & Experience                                   

• Medical Assistant Certificate required, with certification from an accredited program that meets ACA requirements strongly preferred;
• Two years’ related experience;
• Medical terminology knowledge;
• Strong charting/documentation skills;
• Pediatric vaccination knowledge preferred;
• Experience in community organizing;
• Experience working in underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; and
• Bilingual English/Spanish required (read, write, speak).

Licensure/Certification - Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management: 

• CPR certification
• BCLS, OSHA, Phlebotomy, and First Aid Certification
• Medical Assistant Certificate
• Reliable transportation