Director-Food & Nutrition Svcs

If you're looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, St. Joseph Hospital, a member of Catholic Health, may be what you are seeking.   We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan.  Join us and Long Live Long Island where we care for Every Patient, Every Time. 

Located in Bethpage, St. Joseph Hospital that provides comprehensive inpatient and outpatient medical, critical care and surgical services. Its Emergency Department cares for approximately 33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center, CHS Cancer Center, The Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services, including Cardiac CT.

We are looking for a Director, Food and Nutrition to join our team!

POSITION SUMMARY:

 Designs, plans, coordinates, implements and administers services within the Dietary Dept.  The incumbent is guided by a broad knowledge of hospital information systems, and familiarity with the organization’s functions, as well as knowledge of principles of management and supervision, JCAHO and State regulations.

POSITION REQUIREMENTS AND QUALIFICATIONS:

Education: Masters Degree in Nutrition & Dietetics with Registration in the American Dietetic Association.

            Licensure/Certification: New York State Certification required.

Skills, Knowledge or Abilities: Computer skills and knowledge of all equipment used in kitchen area.

Physical Requirements:  Position requires equal periods of sitting and walking.  Ability to communicate clearly and effectively to staff members, management peers, hospital administration.  Ability to bend, stretch, reach, and handle kitchen equipment.

Experience: 3-5 years experience in clinical dietetics and food administration required.  1-2 years experience as Asst. Director preferred.

ORGANIZATIONAL STANDARDS

            TEAMWORK:

            Works in collaboration with others by building team spirit.

            CUSTOMER SERVICE/SERVICE EXCELLENCE:

            Seeks opportunities to provide friendly & courteous service

            QUALITY/SAFETY:

            Works to the highest quality standards & ensures the safety patients, self and others.

            ACCOUNTABILITY/RELIABILITY:

            Evaluates own work for opportunities to improve.

            INITIATIVE:

            Proactive and takes responsibility for actions, projects and people.

DUTIES/RESPONSIBILITIES:

Ensures a staff of credentialed professionals, technicians, assistants, and aides in accordance with allotted man-hours

• Interviews, selects, and develops an effective staff.
• Provides for orientation, training, in-service, and continuing education of staff and participates in the development of content.
• Assures the level of competency of subordinates through evaluation and work sampling to include safety, hospitality, sanitation, and mandated criteria.
• Holds meetings with key subordinates in order to review potential problems, employee performance, and establish goals.
• Counsels, disciplines, and terminates employees as necessary.

Coordinates and supervises departmental functions.  Directly participates in the daily direction of staffing, scheduling, problem-solving, planning and coordinating

·Establishes departmental operating norms within mandated guidelines and according to directives provided by administration.

·Establishes staffing patterns, menu content, systems, communications reports, policies and procedures for the department.

·Ensures the prompt and efficient delivery of food to patient care services adhering to mandated guidelines.

·Establishes new policies and procedures as a direct response to problems that have been experienced.

·Ensures that all safety issues reported by staff is examined and responded to promptly.

·Ensures that knowledge and skill with all operational procedures is maintained.

Ensures nutritional care and quality food service for patients

• Oversees effective production and delivery of food service for patients and catering functions.
• Oversees clinical staff assessments and nutrition counseling of patients.  Ensures that patients are assessed and screened by clinical dietitian within the appropriate time frame.

·Makes provisions for marketing of nutritional services to the community through involvement in out-reach and hospital based programs.

Responsible for departmental budget.  Accounts for all resources when developing short and long range goals and programs

• Prepares and submits on an annual basis an operating budget for staff, food, supplies, and capital equipment.
• Adheres to and accounts for the budget and services provided, ensuring that operating expenses remain within the limits of the annual budget.
• Submits the annual operating budget in a timely manner.

Develops, coordinates, and maintains a QA/QI program for the Dietary Department

• Supervises and coordinates the department quality improvement program by using reports, monitors, and audits of care.
• Reviews the QA/QI program and submits a quarterly report to the QI Council.
• Involves staff in total quality management on an inter and intra-departmental level.
• Actively participates in QI activities that will reduce a patient’s length of stay.
• Ensures compliance to all regulatory agency guidelines and standards (DOH, JCAHO, OSHA)

Maintains effective working relationships with others through participation in leadership meetings, committees, and communication.  Is accountable for the efficiency of self and staff including written and verbal reports

• Communicates both orally and in writing with administrative staff as necessary.
• Prepares and submits to Administration on a monthly basis an executive summary report.
• Ensures that subordinates’ errors and omissions are not due to lack of appropriate information or data from supervisor.
• Counsels staff as required and provides remediation.
• Reviews all staff members’ performance on an annual basis and more often if necessary.  Provides insight into ways of improving performance and sets goals with staff member.

Provides services that reflect an understanding of individual cultural and religious diversities and needs as well as recognition of patient rights

• Creates and maintains an atmosphere of courtesy and respect toward patients, families, and staff.
• Provides an atmosphere which is customer driven and customer focused.
• Demonstrates respect for the cultural and religious diversities and needs of the patients, families, and staff.           
• Maintains a positive and supportive attitude toward the mission and goals of Catholic Health Services.                            

Other functions and performance indicators

• Maintains a consistent pattern of attendance in accordance with assigned schedule and demonstrates flexibility within the assigned schedule.   
• Adheres to hospital/department dress code.  Arrives to work appropriately dressed, well-groomed and neat.  Demonstrates good personal habits.
• Introduces and identifies self to patient and family.  Prominently wears hospital ID badge.          
• Conforms to policies governing patient abuse, patient rights, and confidentiality of information.  
• Utilizes principles of infection control and standard precaution in the performance of work duties.
• Performs other related duties as required and unrelated duties as requested during emergencies.

*Adheres to all organizational policies and procedures