Technology Specialist

Qualifications:

Required: One year of experience is required. Must be able to lift 45 lbs.

Preferred: Associate Degree or completion of coursework through a technical school as well as hands-on experience working with hardware and software.

FLSA: Non-Exempt

Salary Schedule: Per Approved Support Staff Salary Schedule

Direct Report: Coordinator of Technology and Data Management

Terms of Employment: 12 month

Eligible for emergency telework: With Supervisor approval

Essential Job Functions:

• Must attend work in a regular, reliable and punctual manner.
• To "telework" when requested by the District.
• Assesses the operation of computer hardware, software applications, and electronic equipment for the purpose of ensuring hardware and software is in proper working order.
• Diagnoses hardware and software failures for the purpose of identifying repair and replacement needs.
• Repairs computers, peripherals, and electronic equipment for the purpose of maintaining equipment in a safe and functional operating condition.
• Installs computer hardware, peripherals, and application software for the purpose of maintaining overall site operations.
• Performs basic network troubleshooting and assists district network staff in troubleshooting malfunctions of network hardware and/or software applications for the purpose of resolving operational issues and restoring services.
• Refers troubleshooting and repair of equipment and software outside the scope of his/her job function to the appropriate district personnel for the purpose of providing assistance to users for problem resolution.
• Supports classroom activities for technology-related classes for the purpose of providing information regarding procedures, processes and safety.
• Coordinates repair work schedules with school personnel and supervisor for the purpose of minimizing the disruption of services.
• Participates in school and departmental meetings, workshops, and trainings for the purpose of conveying and/or gathering information required to perform job functions.
• Prepares written materials (e.g. status reports, instructions, user guides, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
• Maintains documents, files, records (e.g. preventative maintenance, inspections, repair logs, etc.) for the purpose of documenting activities and providing an up-to-date reference and audit trail.
• Responds to a variety of questions from site staff for the purpose of providing information, guidance or referral.
• Tutors site staff on a variety of software applications and hardware operations for the purpose of providing ongoing supports and maximizing the capabilities of assigned staff.
• Maintains District vehicle (e.g. checking fluid levels, tire pressure, etc.) for the purpose of ensuring availability of vehicle in proper working condition.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
• Other assigned duties.

Employee Behavior and Conduct:

District employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact, both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.

EOE