What are the responsibilities and job description for the Patient Navigator Emergency Services position at St Josephs Hospital and Medical Center?
Hello humankindness
Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.
U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.
St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.
Look for us on Facebook and follow us on Twitter.
For the health of our community ... we are proud to be a tobacco-free campus.
Responsibilities
The priority goal for the FOCUS (Frontlines of Communities in the United States) Patient Navigator is to provide linkage to care for patients diagnosed with Human Immunodeficiency Virus (HIV), Hepatitis B (HBV) and/or Hepatitis C (HCV), and Syphilis where they can receive appropriate levels of care with the desired outcome being improved health and quality of life for designated patient populations.
The navigator will promote patient informed decision making and identify/minimize socioeconomic, environmental, and circumstantial issues that bar access to care and hinder compliance with treatment. He/she will coordinate care plan adherence activities such as appointment reminders, arranging transportation and coordinating the referral process between St. Joseph's Medical Center (SJMC), community health centers/primary care clinics and social supportive resources. The process involves a high level of interaction with SJMC staff, patients and community health providers to determine optimal care needs and settings and transfer relevant patient health data via a secure web-based system and maintain patient documentation on every patient contact, as well as necessary follow-up to ensure continuity of care.
We offer the following benefits to support you and your family:
Qualifications
Minimum
- Accredited AA Degree with emphasis in social services, psychology or related health field
- Must have strong knowledge of community resources and be familiar with community based health care delivery
- At least two years' experience in health care, social service setting including any experience conducting community outreach, case management, or patient focused services
- Equivalent combination of experience and education will be accepted.
- Demonstrates excellent communications skills and interpersonal relationships
- Knowledge in providing application assistance for covered public benefit programs