Process Improvement Manager

Title: Process Improvement Manager

Employee Classification: Professional 52 Wks Non-Unit

Department: Process Improvement

Salary Range: $70,607

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Plans, tracks and coordinates all activities related to assigned process improvement projects. Defines and
communicates project objectives, status and key milestones. Organizes project activities into manageable assignments
for project team members, and determines effective approach to completion consistent with project plan. Initiates and
maintains collaborative working relationships with stakeholders, both internal and external to the College. Coaches
project team members in best practice project management techniques. Maintains critical documentation in support of
assigned projects, including project plans and objectives, risk and mitigation strategies, and project status. May be
requested to develop financial models to assess value of projects. Fosters organizational continuous improvement
through initiation of process improvement projects.

What you'll do:

• Develops collaborative working relationships leading to the establishment of process improvement systems.
• Provides process improvement education and mentorship as needed for project participants; develops, teaches, coaches and mentors staff in process improvement principles.
• Prioritizes process-based, value-added objectives and outcomes for assigned projects.
• Identifies project risk and formulates mitigation strategies for assigned projects.
• Analyzes current state of existing College processes and develops plans to achieve improved future state that aligns with the College's strategic plan, in partnership with functional leaders.
• Designs and establishes performance metrics for key process improvement projects through collaborative sessions with functional and administrative leadership; regularly reports project status to functional and administrative leadership in order to support their continuous improvement efforts.
• In collaboration with functional and administrative leadership, identifies opportunities, initiates projects, and facilitates change management in order to improve efficiencies, conserve resources, and meet the College's Strategic Plan goals and objectives.
• Facilitates continuous improvement through collaborative goal setting, priority identification, idea generation and problem solving.
• Performs other job-related duties as assigned.

Education, experience, and other requirements:

Bachelor's degree with five (5) years relevant experience required.
Demonstrated proficiency with project management/scheduling and task management software.
Experience managing multiple projects simultaneously to reach timely, successful conclusions required.

Preferred Qualifications:

Master's preferred

Experience managing project managers preferred.