LAB ADMIN ASSISTANT

Posting Details

Full Time Day Shift

Description

Performs various duties as transcriptionist and secretary in the pathology office. Performs duties and responsibilities in a manner consistent with our mission and values. Principle Accountabilities: % Of Time Spent

 

1. Safety/Risk Management: Maintains an environment for employees, patients, medical staff, and visitors that promote safety consciousness in order to achieve a safe physical environment. Complies with Infection Control guidelines. Adheres to chemical hygiene policies. Follows confidentiality policy/procedure. Adheres to hospital wide and department specific safety regulations. Writes QI reports as necessary. Creates a safe and clean work environment. (5%)

 

2. Coordination of Services: Coordinates activities, which allow quality work within a timely manner. Functions efficiently and effectively in pertinent areas during normal operations and computer 'downtimes.' Orders supplies in a timely manner to insure continuous service. Coordinates services and resources with laboratory and non-laboratory personnel (i.e., unlabeled/ mislabeled specimens, supplies). Participate in training new employees and other trainees (i.e., blitz, new employee). Receives, labels and stores supplies accurately and in a timely manner. (15%)

 

3. Primary Aspects of the Job: Exhibits organizational skills and a conscientiousness which allows for precise and accurate results in a timely manner. Performs various types of HIS/LIS registration on patients and /or specimens. Answer telephone in a friendly manner to include: Routing calls to proper location; Taking messages when needed; Answering questions; Making appointments; Giving verbal results; Give accurate instructions (by phone or in person) to patients or physician office personnel regarding pathologic diagnosis, obtaining copies of pathologic reports; histology slides for review, etc. Performs various clerical duties to include but not limited to: Sending out reports; Typing as necessary; Faxing reports; and Filing. Accurately and promptly transcribes and distributes Pathology reports as dictated by the Pathologist in accordance with Pathology procedures. Accurately and promptly types Pathology and Laboratory reports and correspondence. Must be able to consistently organize this function within the daily workflow. Charging/crediting laboratory test to the patient account must be performed daily and consistently in accordance with procedures. Compiles and distributes data for different committees or special projects efficiently within 1 day notice. Must be able to consistently organize this function within the daily workflow. Reviews appropriate technical and/or operational procedures annually. (50%)

 

4. Communication Management: maintains good quality relations between staff, patients, physicians and other departments to promote a good working environment. Handles inquiries regarding procedures and test results. Dispatch pathology reports and pathologic slides and specimens to various hospitals and doctors as needed or upon request. Communicates test results appropriately, accurately and in a timely manner and documents communication as required. Remains current with departmental meeting minutes and other required reading. Trains co-workers and non-laboratory personnel. Performs various computer duties to include: Report generation and distribution; Maintenance of printers; Generation of computer error reports; Generation of computer credits. (20%)

 

5. Technology: Maintains equipment in order to provide a continuous level of quality in test results. Reports instrument malfunctions and performs minor repairs. Maintains a working knowledge of laboratory computer functions to insure accurate data management. Maintains a working knowledge of the hospital computer functions to include charges and credits, if applicable. Maintains a working knowledge of personal computer, if applicable. Attends in-service training on new equipment and procedures (i.e., WinNet). Remains current in Laboratory developments though participation in continuing education and self-study (5 hours per year). Performs other work duties as assigned. (10%) Total 100%

Education

High school diploma or equivalent required

Experience

One year laboratory experience preferred with clerical/computer skills Proficient in the use of word-processing of 50 WPM Proficient in the knowledge of medical terminology and ability to expand this knowledge with pathology terminology The assessment, care and treatment provided by the Laboratory will be consistent with the specific age related needs of the patient. The Laboratory divisions are competent to provide patient care to neonates/infants, children, adolescents, adults and geriatrics.

Reporting Relationships (Text Only)

Job Relationships: Member of a comprehensive healthcare team including other healthcare providers, the patient, the patient's family and significant others. Takes direction from: Supervisor, Manager, Director of Laboratory, Medical Director, Pathologist Provides Direction to: N/A Supervised by: Supervisor, Manager, Director of Laboratory

Working Conditions

Employee is required to sit, stand and walk frequently. Employee must lift/carry light (20# max) occasionally. Employee is required to bend, squat, climb, lift floor to waist and lift waist to overhead occasionally; reach forward and reach overhead frequently. For repetitive action, employee is required to perform simple grasping, pushing/pulling and fine manipulation. Employee is exposed to temperature changes (heat, cold, wet, damp) and electrical hazards occasionally; noise, and fumes occasionally. Employee is occasionally exposed to blood borne pathogens. (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%) The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties.