Laboratory Site Manager - Sacred Heart Campus

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Laboratory Site Manager manages the administrative, fiscal, technical, and human resources activities associated with the 24/hour operation of the laboratory and related laboratory services of the hospital. The site manager is ultimately responsible for regulatory compliance and site inspections. The laboratory manager functions as the liaison between the clinical laboratory, hospital units and lab outreach services. JOB DUTIES AND RESPONSIBILITIES: 1. Supervises the staff at the site. Manages the selection, training, orientation, continuing education laboratory staff, evaluates performance, and makes recommendations for personnel actions. Coordinates clinical rotation for students/interns. 2. Collaborates with Laboratory Quality team, designs and implements a Quality Management process/program to document performance and resolve system problems and service complaints. 3. Collaborates with other network lab managers/network technical specialists to ensures all policies and procedures at the site are in accordance with network and lab accrediting/licensing agencies' standards. 4. The site manager is ultimately responsible for regulatory compliance and site inspections. 5. Ensures proficiency testing meets laboratory accrediting agencies’ standards and appropriate follow up and resolution is performed. 6. Coordinates with other network lab managers/network technical specialists to initiate and design method and instrument evaluations. 7. Supervises the maintenance of instrumentation and ensures that resources are available for troubleshooting technical and instrument operations. 8. Prepares the daily work schedule to ensure adequate staffing. Adjusts staffing to accommodate unscheduled staffing concerns. Responsible for FTE productivity. 9. Assumes financial accountability for revenue/compliance, work ques and site capital needs. Explains budget variances in STRATA. Maintains cost effective inventory and efficient use of resources and daily procedures, processes and practices. 10. Performs laboratory tests according to established protocols as scheduled. Maintains competency in at least one workbench assignment. 11. Maintains effective communication within the department through site meetings and meetings with Laboratory Medical Director, Laboratory Administrator, and entity leadership. 12. Serves on various hospital/laboratory committees. 13. Other related duties as assigned. May be responsible for a maximum of two individual sites. 14. Delegates responsibilities and duties to employees at the site so the site runs smoothly in manager’s absence. 15. Assists LIS analysts in resolving computer problems; maintains computer operations at the site. Ensures competency of staff for downtime procedures. 16. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. 17. Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day in 2 hour increments. Standing up to 5 hours per day in 2 hour increments. Walking up to 7 hours per day in short increments. Frequently uses fingers to manipulate small vials, pipetting, etc. Continuous use of hands for operation of laboratory equipment and computer keyboard. Occasional lifting of boxes/equipment up to 30 pounds. Occasional pushing/pulling of equipment. Frequent stooping/bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception. EDUCATION: Bachelor’s degree in a chemical or biological science or medical technology from an accredited institution. ASCP eligible. TRAINING AND EXPERIENCE: Minimum of five years clinical laboratory experience required. Minimum two years supervisory experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300 outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania. Learn More Here.