Medical Assistant

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300 outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers.. Learn More Here. St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The position is to be backfilled with a full-time Medical Assistant. We are left with two MAs for an office with more than two providers/residents daily. Additional support is required to ensure no delays in patient care and an efficient workflow. Accurately obtains and records vital signs including height and weight. Performs hearing and vision screening. Assembles and maintains order of outpatient record in universal order per policy. Demonstrates ability to retrieve laboratory and radiology test results in the hospital computer system. Accurately records height and weight on growth charts. Calculates and records BMI. Files and pulls charts accurately. Demonstrates ability to navigate and utilize Electronic Medical Records System Completes patient scheduling completely and accurately. Assists with patient exams, procedures and collection of specimens as assigned. Demonstrates knowledge of EPSDT and VFC policy and procedure. Completes EPSDT forms in an accurate and timely manner. Performs basic MA functions and assists clinician in the performance of those functions. Greets patients pleasantly and escorts to exam rooms, takes vital signs, weights and measurements. Ascertains patients’ chief complaint and history and describes in chart accurately and succinctly. Consults with physicians, clinical staff, and other staff members regarding patient and documents in patient charts. Provides communication between physician and patient and educates patients regarding any concerns. Telephones pharmacies to fill medications. Reviews patient medications/checks medication; educates patients regarding their medications. Schedules diagnostic testing. Instructs patients on test preps (EZ-Cat, x-prep, fleet enema). Telephones patients to review tests. Administers mini-neb treatments. Assists with EKG’s/PFT’s. Assists with minor office surgery (lesion removal, suturing) and suture removal. Instructs patient on wound care and redressing. Assists with pelvic and breast exams. Schedules appointments with other physicians. Performs phlebotomies and assists the medical technologists with the handling of laboratory specimens. Performs diagnostic testing to include urinalysis, stool hemocult, rapid strep processing, and simple spirometry. Performs control testing for all diagnostic equipment. Administers immunizations safely and accurately. Performs finger stick hemoglobin and lead testing. Answers telephone utilizing good customer service skills. Understands and interprets current immunization schedule. Uses equipment appropriately and safely. Maintains an awareness of unit budget. Develop, write and communicates office policies. Ensure regular, proactive communication among staff and clinical providers. Arranges meetings and scheduled appointments for the physicians. Maintains competence in Master Scheduling. Screens telephone calls and visitors and sorts incoming and interdepartmental mail. Distributes correspondence to the individuals designated in a timely manner and maintains files of correspondence and related materials. Coordinate with manager physician and employee work schedules, vacations, etc. Arrange and manager housekeeping, maintenance, repairs, etc. Manage and order inventory of supplies in coordination with physicians, nursing, and laboratory. Maintain tracking system for patients, referrals to Hospitals/ERs, diagnostic testing, etc. Under direction of practice supervisor, assist in keeping abreast of various regulatory requirements and ensure practice compliance for JCAHO, OSHA, HIPPA, DOH, etc. Monitors competency of the staff and provides training and timely feedback. Evaluates in conjunction with the Director, new staff, minimally after 1, 2, 3, and 6 months, then yearly. All other staff is reviewed on a yearly basis. Assist the physicians, nurses, etc. in dealing with patient concerns regarding medical care received. Oversees copying of patient records as requested, verifies appropriate patients’ records and that results are reviewed by a physician. Oversees that the lab, radiology and other reports are attached to appropriate patients’ records and that the results are reviewed by a physician. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated Mentor MA students completing clinical externships at RHC Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Salary : $3 - $0