Medical Systems Technician

Website: https://www.stmarysregional.com

Position Summary:

The St Mary’s HTM Medical Systems Technician (MST) performs evaluations, repairs, inspections, and preventive maintenance on devices used in the care and treatment of patients at UHS facilities, affiliates, and other institutions that have relationships either owned or contractual. Focuses his or her performance to ensure that all patients receive the safest and best possible experience while at the facilities serviced by the St Mary’s HTM Program. Works under direct supervision. Delivers exceptional customer service to patients, physicians, nurses, technicians, administrators and all persons who are contacted during the course of their service. Delivers service that meets and exceeds all regulatory requirements and compliance for the position held. Assists St Mary’s HTM leadership with developing and strengthening facility and vendor relationships. Responsible for executing and meeting all requirements of the established key performance indicators (KPI’s).

Job Duties/Responsibilities:

• HTM Operations:
  • Documents and maintains records of all work activities in the computerized maintenance management software. Participates in continuing education. Participates in on-call schedule/rotation as directed. Routinely manages the corrective and preventive maintenance of devices as assigned as well as follow-up communications on this work and any other assigned responsibilities. Travels to other sites from primary location as directed/needed. Understands and employs all regulatory requirements. Understands and properly operates all test equipment required for the repair and maintenance of devices in the HTM Program. Pulls and terminates cabling including fiber optic cabling. Follows all established corporate and local policies and procedures pertinent to the position held. Participates in and/or facilitates in-service education to device users. Provides cross-training/education to other HTM team members. Coordinates the ordering of replacement parts and/or service on devices. Ensures replacement parts/services are delivered and ensures accuracy of invoicing. Ensures all exchange parts ordered by the MST are returned for proper credit within the time frame specified.
• Reporting:
  • Provides reporting through the use of the CMMS database. Develops dashboards and components as directed by St Mary’s HTM and St Mary’s leadership. Develops and/or customizes CMMS reports necessary for all HTM operations.
• Provides Relationship Management:
  • Works with HTM Leadership, and facility leadership/coworkers to effectively manage the HTM program and deliver the results and expectations for program excellence. Develops and sustains vendor relationships, as well as coworker relationships.

• Tuition Assistance
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision, Prescription Drug Plans & 401k with company match
• Discounts with local St. Mary’s providers

Requirements:

• Experience with healthcare technology management programs
• Medical equipment knowledge (manufacturers, models, modalities, capital planning, etc…)
• Understanding of regulatory requirements of medical devices (CMS, TJC, CLIA, AABB, NRC,State, Local)
• Advanced/Strong computer skills (proficient with Microsoft products), experience with CMMS products
• Strong planning and organization skills. Excellent verbal, written, communication and presentation skills
• Travel will be required periodically

It is the policy of the Facility to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment on the basis any legally protected characteristics such as race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 and over or as otherwise defined by applicable law), disability or genetic information (including family medical history) or protected veteran status, or any other characteristic protected by applicable Federal, State, or local law. For purposes of this policy, race includes traits historically associated with race, including but not limited to, hair type, texture, length and protective hairstyles (including but not limited to, braids, locks, twists, Bantu knots, hair coverings, etc.). If certain workspaces require such restrictions for health and safety reasons, non-discriminatory accommodations should be considered and implemented if feasible.