Armed Security Site Supervisor

Overview Job Skills / Requirements

• Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.
• Complete site checks and document/record findings via computerized application.
• Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.
• Inspect worksites for safety hazards and risk to security staff.
• Investigate and complete reports related to incidents and/or accidents.
• Deliver new-hire orientation, training, and on-going educational developmental programs.
• Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.
• Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.
• Stand post when a suitable security officer cannot be scheduled due to call offs, no-call, no-show, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.
• Respond to any/all communications regarding call-off or no-show in accordance with Company policy.
• Communicate with field officers regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure effective delivery of services.
• Prepare, discuss, and implement disciplinary notices and corrective actions.
• Participate in recruiting, interviewing, and hiring of potential security officers.
• Conduct and/or assist with new hire on-boarding, training and deployment of personnel.
• Supervise field officers to ensure that service expectations are being met through regular contact with applicable project managers, site supervisors, site leads, security officers, and clients.
• Evaluate service quality, inspect posts, and initiate corrective action in a timely manner. 
• Participate in security officer performance reviews. Make recommendations for placement of personnel.
• Meet with operations management for status updates and to address actual or potential problems; provide support during client start-ups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.
• Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures. 
• Perform tasks and/or additional duties as required or requested by Company.

• Minimum of 1 years of security experience is required.
• Demonstrated skills in web searching and use of Excel and Word programs.
• Strong organizational and interpersonal skills preferred. 
• Ability to multi-task in a fast-paced environment.

• Ability to supervise security officers to ensure excellence in service delivery.
• Ability to observe, report, and correct performance issues with subordinate security officers.
• Ability to timely and accurately complete daily paperwork and requisite reporting.
• Ability to demonstrate good judgment and common sense.
• Ability to follow directions and directives from supervisors.
• Ability to present a friendly and professional demeanor in the delivery of quality customer service.

• Valid driver’s license.
• Current or capable of acquiring applicable automobile insurance.
• Current or capable of acquiring a Guard Card/Certification/License/Permit as may be required by jurisdictional law.
• Successful completion of a Criminal and Motor Vehicle background check.
• Successful completion of other applicable Client, SMSSI, or jurisdictional requirements.

• May require some local and/or long-distance travel.
• May require long shifts and short notice schedule changes to include overtime.

• Maintain composure in dealing with authorities, executives, clients, staff, and the public; occasionally under conditions of urgency, emergency, and in pressure situations.
• Daily use of hands and feet; frequently required standing, sitting, stooping, talking, and hearing.
• Ability to read computer screens, smart phone screens, correspondence, and reports in English.
• Ability to maintain and safeguard sensitive and confidential information.
• Ability to respond on an on-call basis to emergencies and incidents at all hours.
• Ability to drive an automobile and/or commute via other applicable public transportation to include but not be limited to: taxi, bus, train, and/or airplane.
• Occasional local travel required.

Education Requirements (Any) HS Diploma GED or H.S. Equivalent Certification Requirements (All) PA ACT 235 License Driver's License Personal Firearm Ownership License to Carry a Firearm Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan Screening Requirements: Motor Vehicle, Criminal Background Check

Salary : $29