Department: Dept. 09 – Criminal Records/Warrants/Collections
Reports to: Sergeant
FLSA Status: Non-Exempt
Prepared Date: 03/21/2024
Salary Range: $36,241.00 - $44,243.00
SUMMARY – Performs a variety of tasks to maintain records and process payments related to agency
arrests, records, warrants/attachments and collection of traffic/court fines. Receives, verifies, processes,
scans and files all documents related to these records and transactions. Maintains a cash-drawer in
some sections and duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
There are three sections within this department. The sections and their basic functions include:
I. Criminal Records
o Interact with public while servicing public counter requests
o Maintain a cash drawer for payments taken at counter
o Make deposits and balance all payments with receipts
II. Warrants
warrant and court attachment arrests; ensure timely deactivation in the warrant file
divisions and other agencies / entities
III. Collections:
software system fines imposed by the judge and related information
SUPERVISORY RESPONSIBLITIES - This job has no supervisory responsibilities
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION and/or EXPERIENCE - College is preferred with a background in criminal justice and/or
accounting. High school diploma or general education degree is required. Individual must be proficient
in Microsoft Word and Excel and possess the ability to multi-task and meet deadlines while working in a
fast paced, often high-pressure environment. Professional public service and good oral communication
skills are required.
LANGUAGE SKILLS - Ability to read, write and comprehend simple instructions, short correspondences
and memos and the ability to draft professional internal and external correspondences. Ability to
effectively present information in one-on-one and small group situations to management and other
employees of the agency. Must be proficient in the English language.
MATHEMATICAL SKILLS - Ability to add, subtract, multiply and divide in all units of measure, using whole
numbers, common fractions and decimals
REASONING ABILITY - Ability to interpret and carry out a variety of instructions furnished in written and
oral form
COMPUTER SKILLS - Microsoft Office, Word, Excel and Outlook; ability to learn and use agency records
management and collections software
CERTIFICATES, LICENSE, REGISTRATIONS - Valid Louisiana Motor Vehicle Operators License, proof of
residency in St. Tammany Parish (voter registration card), birth certificate (minimum age of 18 years),
Social Security Card
PHYSCIAL DEMANDS - The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit. The employee is
frequently required to talk or hear. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT - The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
In the criminal records and warrants sections, the noise level in the work environment is usually quiet.
The noise level in the collections section work environment is moderate at times, but otherwise is
usually quiet. The workflow is usually hectic and fast-paced when traffic or misdemeanor court is in
session.
PLEASE COMPLETE AN ONLINE APPLICATION OR FOR MORE INFORMATION PLEASE CONTACT HUMAN
RESOURCES DEPARTMENT AT 985-726-7700.
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