Gym Front Desk Opener

Job Description

Position is Monday - Friday beginning at 4:00 AM. If hired for the position, you have the flexibility of working until 8:00 AM or 10:00 AM. This position is available immediately and to be filled no later than May 1st. Must be reliable with strong customer service skills.

Major Responsibilities:

• Arrive 15 minutes prior to doors opening, conduct walkthrough, turn on lights, and assure facility is prepared for members and guests.
• Enthusiastically greet members and guests to create a friendly, positive member experience.
• Personally check each member into the gym using the proper check-in procedures.
• Monitor check-ins to identify delinquent accounts and assist member in updating billing.
• Register all guests into the gym using proper registration procedures, and present membership options assisting member in joining.
• Registers all telephone inquiries
• Responds immediately to member requests, inquiries and concerns.
• Maintain neat appearance and wear proper uniform attire while on duty.
• Assist members with making online reservations and appointments.
• Processes retail and concession sales.
• Attends all staff meetings as directed.
• Cleans and maintains the front desk area according to Company standards.
• Responsible for gym walk-thru to re-rack weights, sanitize and cleans all areas, refill toilet paper, paper towels and assure sanitizer bottles are full
• Logs all maintenance concerns that are reported.
• Follows and reports any safety concerns.
• Notifies management of gym incidents that requires incident reports.
• Works when scheduled and adheres to company attendance policies.

Qualifications & Requirements:

• High school diploma or equivalent required.
• Excellent customer service skills are required.
• Ability to communicate effectively verbally, non-verbally and in writing is required with both staff and members.
• Understanding of basic accounting principles is required.
• Understanding of basic cash processing procedures is required.
• Functional computer skills are required.
• Ability to multi-task.
• Must be able to lift 25lbs repeatedly and stand for extended periods of time

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Shift availability:

• Day Shift (Required)

Work Location: One location