Business Coordinator

For more than 90 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

Position Overview

Under the direction of the Lee Engineering Operations Supervisor, the Business Coordinator will be responsible for handling the day-to-day activities that ensure smooth, efficient business processes and functions. The role requires excellent time management skills, good communication abilities and the capability to take on a variety of tasks.

Functions

• Responsible for regulatory compliance audits (MOSA/SGS)
• Organize & file records for regulatory compliance (production run logs/ PM’s/ routine inspection/ CoA’s etc.)
• Responsible for Customer Relations including: handle customer inquiries, input orders (phone, engineeringbylee.com, organicsbylee.com, Amazon, Ebay and PO’s) complaints and invoices
• Plan production needs around customer orders and projected sales
• Manage inventory and ensure accuracy with QuickBooks by generating and reconciling a weekly inventory report
• Complete and submit all necessary documentation from suppliers
• Oversee the billing process and corresponding paperwork
• Coordinate product orders for shipment
• Request freight quotes, prepare BOL, and schedule pick-ups
• Create shipping labels and international shipment documents (as necessary)
• Buyer responsibilities include: procure raw materials, shop, office supplies and shipping and packaging materials. This includes identifying and ordering the proper quantity, negotiating pricing and shipment terms.
• Oversee the timely delivery of materials to meet business needs
• Physically receive and distribute packages coming in through the office to the proper teammate
• Process returns
• Push Sales through Connex to QuickBooks
• Customer follow-up on orders
• Manage Lee Inbox and direct emails to the appropriate teammate
• Develop customer lists and surveys

• Data research input, and report creation

• Complete and submit all necessary documentation from customers including credit checks
• Assist accounting in various areas including invoices Accounts Payable, Accounts Receivable, monthly journal entries and reconciliation of sales

• Assist in other areas of the business including Marketing/Sales, production and SP as needed

• Follow and maintain accurate Standard Operating Procedures (SOP) for efficient business operations

Qualifications

Education:

• High School diploma or equivalent required
• Associates degree in a Business or related field preferred

Certifications/Licenses:

• N/A

Experience:

• 2 years of experience in a manufacturing/food processing environment

• Experience using inventory management software
• Experience in customer-facing position

Specialized Knowledge and Skills:

• Knowledge of basic mechanical aptitude
• Knowledge of Warehousing practices
• Comprehension of Blueprints and assembly procedures

Necessary Competencies:

• Adaptability / Flexibility
• Critical Thinking
• Customer Focus
• Problem Solving
• Time Management / Planning
• Detail-Oriented
• Priority Setting
• Quality

Benefits Package

Standard Process is proud to be a top workplace. We offer a comprehensive and competitive benefit package, which includes:

• Competitive salary and annual incentive program
• Comprehensive health care and flexible benefit plan, including pet insurance
• Company-matched 401(k) plan
• Profit sharing plan
• On-site childcare with highly accredited curriculum
• Platinum WELCOA award-winning wellness program, including:
  • On-site 24x7 fitness center
  • Whole food court
  • On-site chiropractic care
  • On-site massage therapist
  • Personal trainer
  • Daily fitness classes
  • On-site life coach
  • $450 monthly Standard Process supplement allowance
  • Annual wellness incentives
• Paid vacation and holiday time
• Educational assistance
• Company hosted outings and events
• Strong community involvement

Apply today and become part of the Standard Process family!

Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.