Quality Manager Radiology

1.0 FTE Full time Day - 08 Hour R2436691 Hybrid 76316 RADIOLOGY QUALITY IMPROVEMENT Allied Health 300 Pasteur Dr,PALO ALTO,California

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Radiology Quality Manager at Stanford Health Care holds a pivotal role in shaping the future of Imaging Services across all Stanford Health Care locations. This role reports to the Administrative Director of Imaging Services and collaborates with the Medical Director of Quality to develop, coordinate, and implement the Quality Improvement Program for Imaging Services. The manager leads departmental quality improvement planning and serves as a key member of the Radiology management team. They manage a Quality team that ensures patient safety and image quality standards are met, fosters a culture of improvement, provides data and analytics for operations, and remains current on technologies and performance improvement strategies. Your leadership and expertise will drive continuous improvement in patient safety, image quality, and operational efficiency, contributing to a culture of excellence and innovation in the Imaging Services department.

Locations
Stanford Health Care

What you will do

• Develop, coordinate, and implement the department's Quality Improvement Program and initiatives for all locations, ensuring best practices.
• Develop plans and methods for gathering data and information to identify risks and opportunities for improvement in Radiological Services and patient safety.
• Maintain and improve the integrated operational and quality dashboards to measure departmental performance, establishing performance targets and process owners.
• Work closely with Department Management and Operations to improve quality, achieve goals, and enhance patient satisfaction and employee engagement.
• Managing Policies and Procedures to ensure timely renewal, compliance, and to provide expertise in creating new policies or updating existing ones.
• Develop and implement a program to identify patient and provider value streams and optimize clinical operations.
• Maintain current knowledge of EPIC and Picture Archiving and Communication Systems (PACS)
• Design and execute department-wide educational programs focused on quality improvement and operational excellence using a coordinated approach to develop, interpret, and train staff on departmental and hospital policies and procedures.
• Improve the safety culture within the Department of Radiology, as measured by the Safety Survey.
• Develop and recommend training programs and opportunities for staff development and performance improvement.
• Ensure departmental compliance with State, Federal, and local regulatory agency requirements, and accreditation organizations, prepare staff and sites for surveys, and facilitate survey response.
• Serve as a Radiology expert and departmental liaison with quality resources and compliance and other departments
• Involved in monitoring and gatekeeping safety events in collaboration with SHC safety teams and departmental managers
• Perform gemba walks and round on sites as needed to observe, evaluate, and improve processes and work environments, fostering open communication and continuous improvement within the department.
• Facilitate communication between the School of Medicine and Stanford Health Care.
• Provides direct feedback to managers and other staff regarding Quality Metrics

Education Qualifications

• Bachelor's degree from an accredited college or university

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Expertise in quality improvement fundamentals and background, with a proven track record of implementing successful quality improvement initiatives Excellent verbal and written communication skills
• Ability to present Quality ideas in both large group settings as well as 1:1
• Ability to develop and implement improvement plans and new processes
• Financial budget development and expense management
• Ability to foster effective working relationships and build consensus
• Strong organizational, prioritization, and multitasking skills
• Ability to mediate and resolve complex problems and issues
• Leadership and influence skills
• Knowledge of budgets, financial management procedures, and computer software applications, including PACS and EPIC
• Knowledge of principles and practices of organization, administration, fiscal, and personnel management
• Expertise on Microsoft Office Suite, especially Excel, Word, and PowerPoint.

Licenses and Certifications None .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $66.46 - $88.05 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.