What are the responsibilities and job description for the Lead Custodian (CCP) position at Stanford University?
This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.
Anticipated Shift:
The anticipated shift is based on the operational needs and can change at any time with notice. This position can have any of these schedules:
Shift 4
Tuesday Saturday
6:45am - 3:15pm
Shift 7
Sunday Thursday
6:45am - 3:15pm
ABOUT STANFORD AND RESIDENTIAL & DINING ENTERPRISES:
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.
“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, “Excellence is defined by aligning our strategic goals and performance with our vision.”
The Office of the Senior Associate Vice Provost for R&DE provides strategic and tactical direction to the business units across R&DE and ensures that consistent practices and policies are deployed across the business units and are in alignment with R&DE’s mission and vision.
Summary:
Reporting to the Assistant Director, Custodial and Facilities Operations (AD) or Housing Facilities Supervisor (HFS), the R&DE SHO Custodial Cleaning Project (CCP) team custodian will provide a full range of custodial support for Stanford’s Student Housing facilities. Based operational need and monthly scheduling the CCP team will be assigned cleaning projects throughout Student Housing. Cleaning project will include a variety of task including exterior power washing of hardscape and concrete surfaces, cleaning exterior stairwells, interior floor care, student room turns and building cleaning during operational peaks. S/he will be responsible for cleanliness, organization, overall appearance, and completion of custodial cleaning projects throughout student housing buildings and exterior areas according to University and industry standards.
Essential Duties and Responsibilities include the following, and other duties may be assigned:
- Organize and maintain all equipment and chemicals in the custodial closet in a secure, clean, and in ready condition for use.
- Understand how to prepare and use all chemicals and maintained Safety Data Sheets (SDS) manual on cleaning chemicals.
- Clean a variety of floors and floor coverings.
- Clean, scrub, sweep, pick up, wipe, wash, dust, polish all common interior/exterior areas including walls, handrails, fixtures, woodwork, ceilings, furniture, light fixtures, appliances, picture frames, mirrors, water fountains, switch covers, and shelving.
- Clean and sanitize restrooms, shower rooms, laundry rooms, and locker areas.
- Report to management all emergencies’ damages, fixtures/furniture losses, maintenance needs, equipment repairs, and safety issues.
- Clean windows and doors in the designated upper floor interior windows and first floor exterior and interior windows as required.
- Clean kitchenette. Remove and relocate dishes from counter to designated area. Clean exterior and interior of stove, refrigerator, sink, counter tops, cabinets, and drawers.
- Provide full-service support for summer programs including but not limited to clean guest rooms, make bed with clean linen, and provide towels for bathroom.
- Perform a variety of labor related tasks. Move and set up furniture for special events; replace light bulbs, replace vacuum cleaner bags and belts, pick up and deliver newsletters, flyers, perform periodic inspections, and various other tasks required in the event of an emergency.
- Perform light maintenance work such as simple painting, replace washer in faucets, clean out and/or plunge drains, and use water removal equipment in the event of flooding.
- Provide information by demonstrating cleaning techniques, equipment, and cleaning chemicals to new and seasonal temporary employees.
- Clean Resident Fellow apartments. Provide general cleaning tasks.
- Responsible for ensuring that the key rings are always secure and checked in at the end of each shift.
- Responsible for adhering to all safety guidelines and procedures; must wear safety gear in performing tasks such as wearing safety glasses, gloves, and protective clothing when appropriate.
WORKING CONDITIONS:
- Work areas are in, around, and outside of student housing facilities.
EQUIPMENT USED:
- Commercial cleaning chemicals
- Commercial cleaning supplies
- Cleaning equipment (equipment including vacuum, mop, broom, rake, blower, and power-wash or other powered machines)
PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS: (reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):
- This position is considered moderately to highly physical, and requires a lot of standing, bending, lifting, and walking. Approximately 95% of time is spent standing or moving around work area, and approximately 5% of time is spent working at a desk or sitting.
- The ability to lift and carry up to twenty-five (25) pounds on a regular basis is necessary for transporting supplies and goods.
- The ability to stoop, kneel, carry, ascend/descend stairs, climb ladder, push, and pull on a regular basis.
- Clear diction and acute hearing are necessary for effective communication with co-workers and students.
Minimum Requirements:
One-year previous custodial experience or a combination of equivalent education and experience.
Knowledge, Skills and Abilities:
- Good written and oral communication skills in English; ability to communicate effectively and cooperatively with co-workers, guests, other departments, and management.
- Knowledge of cleaning and waxing methods, materials and equipment used in industrial cleaning is desirable, but may be learned on the job.
- Knowledge of custodial safety procedures.
- Ability to read, understand, properly prepare, store, and use all chemicals and maintain Safety Data Sheets (SDS) manual on cleaning chemicals.
- Ability to learn and apply safe work practices, including hazardous waste management and handling, injury and illness prevention program, confined space procedures, and safe chemical practices.
- Demonstrated ability to provide a positive service attitude and approach to students, faculty, staff, and visitors to the university.
- Ability to be respectful of residents and co-worker’s privacy and property. Ability to maintain and support a respectful workplace.
- Ability to respond to rapidly changing priorities
- Ability to operate appropriate communications equipment.
Certificates and Licenses Required:
Valid California Non-commercial Class C Driver's license at most locations.
Work Standards:
- When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/ and the appropriate collective bargaining agreement at https://cardinalatwork.stanford.edu/hr-processes-policiespolicies/labor-relations-collective-bargaining.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.