Staff Services Analyst (EMS)

• Represents the LEMSA to county departments, external agencies, and a variety of committees and private organizations;
• Serve as a liaison to health care facility representatives, public safety agencies, and emergency medical services contractors;
• Oversees the use of communication platforms and redundancies throughout the EMS System;
• Ensures compliance with local, State and Federal data collection and reporting requirements;
• Plans, evaluates, implements and supports various EMS data systems in the LEMSA;
• Recommends, develops, and implements policies, procedures, and resolutions strategies;
• Participates in developing and updating policies;
• Prepares reports and correspondence; and
• Reviews policies, procedures and related information to assure compliance with local, state, and federal laws, rules and regulations.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management — Managing one's own time and the time of others.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination — Adjusting actions in relation to others' actions.
• Mathematics — Using mathematics to solve problems.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Speech Clarity — The ability to speak clearly so others can understand you.
• Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
• Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
• Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• Completion of thirty (30) college semester units in Public or Business Administration, Computer Science, Statistics, or Information Systems, or related area; AND
• One (1) or more years of journey-level experience in developing and modifying Microsoft Excel spreadsheets, Microsoft Word documents, Microsoft Access databases, and Microsoft PowerPoint; AND
• One (1) or more years of experience performing complex analytical work preparing, interpreting, and explaining data.  

• Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents.

• One (1) or more year full time experience using EMS data reporting systems and compliance monitoring systems; OR
• One (1) or more year full time experience experience working in an EMS setting.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. 
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. 
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. 
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for six months, but may be extended up to eighteen months.

Salary : $63,336 - $76,981