Retail Print Production Lead

Staples Retail
Brighton, MA Full Time
POSTED ON 7/10/2024 CLOSED ON 8/9/2024

What are the responsibilities and job description for the Retail Print Production Lead position at Staples Retail?

As a Print & Marketing Production Lead, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll manage and maintain the production workflow for print and marketing and be the “go to” person in the department for all machine operations and production processes. 

Get great perks.

  • Bonus plan, full-time hours, generous paid time off, career growth opportunities, and weekly pay
  • Compensation based on qualifications and experience. Hiring immediately
  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
  • Full medical benefits package, 401(k) with company match, and many more benefits

Schedule an interview immediately.

  • Schedule an interview potentially within minutes of applying. We'll let you know if you're not eligible. In-person interviews are at the store location 

Play a leadership role in helping your store, your people and your customer win.

  • Be the primary print producer as customers submit print orders in-store, online and through email
  • Use print equipment, produce proofs and samples for consultation, design quick edits 
  • Train and coach associates to assist in print production as needed
  • Create and manage production workflow, set standards and processes for the rest of the team
  • Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.) 
  • Be flexible on responsibilities to perform other duties as assigned
  • Drive customer satisfaction by assessing customers’ needs, providing superior customer service, and 
    focusing on quality 

Essential skills and experience:

  • Able to work a flexible schedule (including nights and weekends)
  • Ability to multi-task, prioritize and rank production steps for many jobs
  • Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
  • Must be able to engage and speak to customers and understand their needs
  • Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously 
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
  • Staples does not sponsor applicants for work visas for this position
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