Retail Sales Solutions Associate

Job Description

Selling Solutions Advisors provide exceptional customer service and have our customers’ needs in mind while helping them find products and providing solutions. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. Training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience
  
  

Help both your customer and your store win.

• Deliver high level service to every customer, build customer loyalty and satisfaction
• Connect with customers and understand their needs to present solutions across a broad range of products, including Computing, Printing, Office Supplies, Furniture, Ink & Toner, and Paper
• Maintain and apply knowledge of technology products and services through required trainings and certifications as well as self-development
• Exhibit highly effective Selling and Service behaviors in all interactions and communications with customers to build loyalty and satisfaction, serving as a trusted advisor
• Support the Customer Development Program through generating and handing off customer leads
• Be flexible on responsibilities (e.g., returns, merchandising, other duties as assigned)
  
  

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Must be able to engage and speak to customers and understand their needs
• Collaborate and work with other team members
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Basic computer skills
  
  

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.