Assistant Store Manager

Who We Are: Schwazze (OTCQX: SHWZ) is executing its vision to become the most admired vertically integrated cannabis company in Colorado and beyond. Our portfolio consists of top-tier licensed brands in extraction, infused-product manufacturing, dispensary operations, consulting, and nutrients, with plans to add cultivation facilities in 2021. Schwazze is led by Colorado cannabis experts with proven experience in product and business development and top-tier executives from Fortune 500 companies. As a leading platform for vertical integration, we believe our ability to deliver best in class service and innovative products and services to our customers is the product of the talent, teamwork, and passion of our teams. For more information, please visit our website: www.schwazze.com.

Job Title: Assistant Store Manager

Reports to: Store Director

Pay Range: $16.00 - $19.00 /hr

Benefits: Company-sponsored Health, Dental, & Vision Plans (along with other voluntary offerings); Paid Vacation Time, Paid Sick Time, Holiday Pay.

Location: Star Buds Commerce City

Position Objective:

The Assistant Store Manager acts as a direct line to the Store Director and holds essential responsibilities: leading customer service, order fulfillment, inventory control and reconciliation, cash management, daily sales reports, METRC adjustments, creating and receiving manifests in METRC, and training staff members. In addition, the Assistant Store Manager works with the Store Director to uphold Schwazze SOPs and MED laws and regulations. The Assistant Store Manager keeps up to date with any company or state regulatory changes and adjusts store operations per company discretion. The Assistant Manager reports directly to the Store Director and assists in managerial decisions including personnel issues, day-to-day operations, marketing, and general management of the store. In conjunction with the Store Director, the Assistant Store Manager is responsible for driving sales and great service while ensuring the store meets or exceeds company goals and objectives. The Assistant Manager assumes final decision-making authority and accountability for the store during the absence of the Store Director and makes decisions based on current company and state operations, procedures, standards and laws.

Essential Functions:

Customer Service:

• Trains staff members on company-wide customer service standards and holds staff members accountable for compliance.
• Conducts customer service reviews during Budtender Reviews and addresses as well as documents any coaching opportunities that arise.
• Monitors online reviews and trains staff as needed in accordance with customer feedback.

Driving Sales:

• Works closely with the Store Director and Retail Management Team to ensure the store is meeting or exceeding sales goals by reaching sales targets and adhering to market changes or demands.
• Regularly reviews KPIs and related information and works with the Store Director to consistently meet sales targets.
• Holds retail staff accountable for monthly sales targets and works with the Store Director to incentivize staff members per company direction.

Staffing/Scheduling:

• Manages Budtenders actions day-to-day and works closely with the Store Director to ensure staffing needs are met by drafting monthly schedules.
• Works with the Store Director and HR team to recruit and onboard new talent.
• Documents HR concerns and termination and exit paperwork, as necessary.
• Conducts Monthly and Bi-Annual Budtender Reviews with the Store Director to promote Budtender growth by discussing goals and holding staff accountable.

Daily Operations:

• Follows company SOPs regarding cash handling by drafting daily sheets, filing, and organizing vendor orders, monitoring cash balances, organizing cash deposit pickups, submitting change orders, and conducting ATM refills.
• Strives to meet company sales goals and trains staff on current promotions and incentives.
• Daily inventory reconciliation and POS/METRC adjustments.
• Works with the Store Director to implement company policies to help increase store performance such as: marketing, promotions, and community relations.
• Manage METRC adjustments and POS reconciliations.
• Creates and accepts manifests in METRC as needed.
• Ensures daily opening and closing procedures are done to company standards by all staff members.

Education and Experience Required:

• Minimum 21 years of age
• Minimum 1 years cannabis retail experience preferred
• Maintain eligibility to work in the cannabis industry
• Bachelor’s Degree in Business or related field preferred
• 2 years of management experience
• Current active MED badge

Knowledge and Other Required Qualifications:

• Knowledge and implementation of brand objectives.
• Knowledge of general management principles and practices.
• Ability to exercise discretionary authority.
• Ability to identify and solve problems at the store level.
• Ability to communicate effectively and develop effective working relationships with store customers, staff and Company leaders.
• Knowledge of office equipment and computer software including word, excel, and POS.
• Demonstrated ability to lead teams through change initiatives.
• Ability to become subject matter expert in all current and future systems.
• Ability to lead and develop teams to leverage systems to improve productivity.
• Ability to carry / lift up to 40 pounds (100 pounds with assistance).

Working Conditions (Schedule, Environment, Travel)

• Hours will Vary Depending on the needs of the business.
• Nights, Weekends, and Holidays are to be expected.

Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Experience:

• Customer service: 1 year (Preferred)
• Management: 1 year (Preferred)

License/Certification:

• MED Badge (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location