What are the responsibilities and job description for the Barista position at Starbucks Mobile?
Why you will enjoy this job
As a Barista, you are the foundation of the coffee shop. You will be responsible for every customer by providing excellent customer service. Must educate customers about premium coffees, teas, drinks etc. He/She is a true professional that fulfills any additional duties the Supervisor/Manager assigns.
Must display a positive attitude at all times to ensure the return of our customers. Maintain, open and close the coffee station, ensuring cleanliness and inventory of the station.Barista is trained to make fine espresso drinks. He/She must address many factors including the grinding of the espresso, the pressure of the tamp, the temperature of the milk and making fresh brewed coffee. The barista must keep the coffee brewing throughout the day in addition to making other drinks such as juice or milk drinks.
This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
- Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Basic Qualifications
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Hours per week:
- 20-29
- 30-39
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- Employee discount
Physical setting:
- Coffee shop
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Supplemental pay types:
- Tips
Experience:
- Guest Services: 1 year (Preferred)
- Food Service: 1 year (Preferred)
- Barista: 1 year (Preferred)
License/Certification:
- Food Safety Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Source: Hospitality Online
Salary : $10 - $13