What are the responsibilities and job description for the Office Assistant position at State Farm- Shinae Kim Agency?
About us
State Farm- Shinae Kim Agency is a small business in Edmonds, WA. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Flexible working hours
- Growth opportunities
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Job Types: Full-time, Part-time
Pay: $42,000.00 - $80,000.00 per year
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Edmonds, WA 98026 (Required)
Work Location: In person
Salary : $42,000 - $80,000
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