What are the responsibilities and job description for the Part-Time Customer Service position at State Farm?
We are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!
Responsibilities
The Customer Care Center supports our customers 24 hours/7 days a week. Our team members work in a shift environment that includes irregular hours, weekends, and holidays based on workload and job requirements. Schedules may change based on business need. The intended start dates for these positions are to occur in 2nd Quarter 2022 but are still to be determined.
Our compensation package includes…
- Competitive Starting Pay: at $17.25/hr.
- 10% shift differential available for specific hours and weekends
- Bilingual Spanish differential available for part-time and full-time positions in this department
- Employees will automatically receive a $.50 increase per hour after six months
- Merit reviews are conducted annually and may include performance-based pay increases as well as a bonus based on company results.
Selected candidates will participate in mandatory training that is paid at the same hourly rate as after training! Training schedules will vary based on shift and role.
New team members are eligible for promotional opportunities within the Customer Care Center department after 6 months of service and 12 months for other opportunities at State Farm.
Please Note:
- After training, associates will work approximately 80% at home and 20% in the office.
Qualifications
Competitive candidates must:
- Communicate clearly, professionally and empathetically
- Be resourceful – know where to find answers
- Be able to successfully multi-task
- Thrive on working in a team environment; and be accountable for your work and your schedule!
Salary : $0
