What are the responsibilities and job description for the Information System Coordinator (12-1016) position at State of Alaska?
Job Description
- This position is open to Alaskan Residents only.Please check our residency definition to determine if you qualify.WHAT YOU WILL BE DOING:This position is responsible for the oversight and coordination of ongoing planning, modification, use, evaluation and maintenance of the Alaska Records Management System (ARMS) and the Traffic and Citation Software (TraCS).
This position would also be responsible for establishing ongoing training, gathering and documenting the department’s business rules and coordinating their review, modification, and integration with the systems. Create and maintain end user documentation for proprietary software applications.
The Information System Coordinator will serve as the liaison between operational users and information technology specialists to ensure the systems are meeting the functional needs of the department. As a member of the application support team, the incumbent will collaborate with team members for the overall attainment of the department’s mission, vision, and goals through creating and implementing strategies.OUR ORGANIZATION, MISSION, AND CULTURE:
This position is responsible for the oversight and coordination of ongoing planning, modification, use, evaluation and maintenance of the Alaska Records Management System (ARMS) and the Traffic and Citation Software (TraCS).
This position would also be responsible for establishing ongoing training, gathering and documenting the department’s business rules and coordinating their review, modification, and integration with the systems. Create and maintain end user documentation for proprietary software applications.
The Information System Coordinator will serve as the liaison between operational users and information technology specialists to ensure the systems are meeting the functional needs of the department. As a member of the application support team, the incumbent will collaborate with team members for the overall attainment of the department’s mission, vision, and goals through creating and implementing strategies.THE BENEFITS OF JOINING OUR TEAM:
Joining our team provides an opportunity to promote public safety and to provide support and technical assistance to law enforcement, other criminal justice agencies, non-criminal justice agencies, and the public throughout the state. This position provides an excellent opportunity to further develop research skills while working with a dedicated, motivated, and dynamic group where team input is encouraged.THE WORKING CONDITIONS YOU CAN EXPECT:
This position is located in East Anchorage in the Department of Public Safety’s (DPS) Headquarters building located at 5700 East Tudor Road. Individual office space for this position is co-located with one other Criminal Justice Specialist to encourage team building and collaborative efforts. The Chugach Mountains provide the backdrop for the building and ample parking is available; public transportation drop points are located directly in front of the building and paved trails are located right next to the building.WHO WE ARE LOOKING FOR:
- Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or manage a situation by drawing on one's knowledge and experience base and utilizing other references and resources, as necessary.
- Self-Management: Sets well-defined and realistic goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; and is motivated to achieve.
- Research: Gathers, organizes, and maintains information, determines its importance and accuracy, and communicates it by a variety of methods.
- Attention to Detail: Is thorough when performing work and conscientious about producing consistently accurate work.
- Technical: Uses computers and a variety of computer applications to retrieve, analyze, process, and store information.
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/
Minimum Qualifications
Any combination of education and/or experience that provides the applicant with the knowledge, skills and abilities in
- Operations Support - Knowledge of procedures to ensure production or delivery of products and services, including tools and mechanisms for distributing new or enhanced software.
- Technology Awareness - Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.
- Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Equivalent to those typically gained by:
Training from an accredited college with a major in business management, public administration, operations management, information systems, computer information and office systems, computer science, informatics, or similar and/or professional experience related to the occupational area of the program associated with the position.
Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
“Training” and “education” are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Additional Required Information
AT TIME OF INTERVIEW
At time
- A list of three (3) professional references including daytime telephone number and email address.
- At least two (2) of these must be from a current or former supervisor. Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
APSIN
Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
BACKGROUND CHECKThis position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordContact Information
For specific information in reference to the position please contact the hiring manager:
Justin Bode
Criminal Justice Planner
Phone: 907-240-5900
Justin.bode@alaska.gov
