ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

Address: P.O. Box 38, Wenden, AZ 85357
37 mi. N of Wenden at milepost 33

Salary: $17.00 - $18.50 / per hour 

Grade: 16

Closing Date: December 15, 2023

Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Outdoor Recreation & Programs:
- Host visitors.
- Provides information in response to visitor questions, direction, guidance, and concerns.

Customer Service:
- Provides customer service by phone and in-person and responds to public inquiries about park hours, accommodations, reservations, etc.

Cash Handling:
- Performs cashier duties at Contact Station/Gift Shop.
- Collects and accounts for park fees and store purchases.

Public & Staff Safety:
- Promotes the safety of park visitors.
- Enforces Park rules and protects Park resources.
- Utilizes two-way radio communications system.
- Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.

Maintenance:
- Perform various maintenance tasks proficiently including vehicle and park equipment, minor electrical, plumbing, and preventive maintenance.

May Lead and assist in training of subordinate staff.

Other duties as assigned to the position.

Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions,
- Techniques for display and interpretation of objects/artifacts and general/natural resources to visitors.
- General office procedures.

Skill in:
- Maintenance and inspection of park infrastructure, buildings and equipment, including general plumbing skills, landscaping, minor electrical and preventive maintenance of vehicles and equipment.

Ability to:
- Research of natural or historical information; performing math calculations.
- First aid techniques; oral and written communications; interpersonal relationships.
- Perform vehicle, equipment and building maintenance and repairs.
- Deescalate upset or non-compliant visitors.

Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance