Summary Statement
This incumbent will install, monitor, modify, & maintain complex on-prem Oracle databases running on Linux replicated from Salesforce. Role runs queries for analysis & searches for data in current & legacy systems. Tasks & tools used are varied. Tools include Oracle, Toad, CopyStorm, Linux, WinSCP, SAP Crystal Reports, MuleSoft, Microsoft, & Salesforce. Maintains high degree of confidentiality. Attention to detail, strong troubleshooting, creative thinking, solid verbal & written communications skills valued. Role requires a willingness to learn & handle a variety of tasks. Supports 24x7 operational environment, which may require extended hours or working outside of normal business hours. 1825 Faulkland Rd, Wilmington preferred work location, but Dover or Georgetown could be home base.
Preferred Qualification
Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Minimum of one year experience in querying and analyzing data from an Oracle database. Minimum of one year experience with Linux system administration skills including completing OS updates, troubleshooting bash scripts, directory and file clean up.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Installs, maintains, modifies, diagnoses and debugs the software which controls an enterprise computing environment, including the operating system, databases, telecommunications and security functions. Identifies degradation of system performance and takes corrective action to bring performance in line with established benchmarks. Develops, implements and monitors policies and procedures associated with enterprise information technology architecture and monitors levels of compliance. Plans for projected software requirements and increased hardware and storage capacity. Acts as team lead with other technical staff to resolve database and operating system software problems by assigning and reviewing work and providing training, technical assistance and guidance. Provides technical consulting services on an intra and inter agency basis. Analyzes application programs, database routines and web service calls for efficient operation. Evaluates hardware and software and makes recommendations for purchase. Writes reports such as monthly progress, product performance, status, response time, capacity, etc. May be responsible for insuring the creation of back-up data and archival storage. May be responsible for data processing security, employing encryption and audit functions.
Job Requirements
JOB REQUIREMENTS for Senior Systems Software Specialist Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Six months experience in planning, configuring, and administering enterprise computer system software, hardware and related components which includes performance optimization, utilization and monitoring; information security; and component connectivity. Three years experience in planning and implementing infrastructure upgrades for enterprise computer system software and database management systems. Three years experience in information systems analysis and design. Three years experience in developing information technology policies or procedures.
Additional Posting Information
The State of Delaware recognizes the value of�telework and flexible working schedules. After one year of working in the office, this position MAY be eligible for Telework and/or Alternative Work Schedules according to the State of Delaware’s�Alternative Work Arrangement Policy; but applicant must live within 90 minutes of the assigned DSCYF work location, as DSCYF requires this role to be able to physically report to the office location. More information will be shared at the time of interview.�
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. Pre-employment Drug Testing:� Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. Criminal background check:��A satisfactory criminal background check is required as a condition of hire. �The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at�StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process.� To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�
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