Workforce Relations Manager

Requisition No: 823890 

Agency: Commerce

Working Title: Workforce Relations Manager

 Pay Plan: SES

Position Number: 40042004 

Salary:  $50,000 - $80,000 

Posting Closing Date: 03/11/2024 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /     Selected Exempt Service
POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

 

Workforce Relations Manager

Open Competitive

www.floridajobs.org/

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

 

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

 

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

 

The Work You Will Do:        

Working Title: External Affairs Manager

 

This position will serve as the External Affairs Manager for the Division of Workforce Services and will also serve as the division’s legislative and communication liaison. On behalf of the Division of Workforce Services, responsibilities will include but are not limited to writing and editing responses to communication and legislative requests; drafting and creating presentations and talking points, press releases, and fact sheets for external distribution; planning and coordinating events and conferences; staffing executive leadership; managing and coordinating division participation in external event requests; creating division marketing materials; and serves as the coordinator for data and information provided to the Department’s Office of Communications and External Affairs. This position will also assist in planning, directing, and developing communication designed to support the Division’s programs, services, accomplishments, and mission.

 

The Difference You Will Make:

As the External Affairs Manager for the Division of Workforce Services, this position will assist in the development and implementation of timely, relevant, and effective communication to stakeholders who are impacted by programs in which we administer. Stakeholders include Reemployment Assistance claimants, workforce participants, businesses, state agency partners, legislators, media and many others.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

 

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

 

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

 

Where You Will Work:     

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options
 (health, life, dental, vision, and other supplemental option) [OE1] 

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

 

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

 

* We care about the success of our employees. * We are always improving our technology, our tools, our customer’s experiences, and ourselves. * A rewarding experience for reliable, compassionate, and professional employees.

 

Pay:

$50,000-$80,000

 

Your Specific Responsibilities:

Serves as the Division of Workforce Services’ (DWS) Communications, and Legislative manager. The incumbent is responsible for writing, editing, and distributing the Division’s press releases, statements, correspondences, marketing materials, responses to communications and legislative requests, and meeting appropriate deadlines. Serves as the coordinator for data and information provided to the Office of the Secretary.

 

Prepares fact sheets or other written material for Division programs’ external distribution. Maintains division templates and manages the Division’s communications material. The position assists in the planning, directing and development of communication designed to support the Division’s programs, services, accomplishments and/or mission. Assists management in developing policy decisions and procedures to effectively and efficiently accomplish the Division’s purpose and fulfill the Division’s statutory obligations.

 

In collaboration with the Division Bureau Chiefs, researches and writes talking points for the Deputy Secretary and other agency leadership. Assists staff in creating presentations, outreach material, and promoting Division programs across Florida.

 

Manages and assists in planning and coordinating events, conferences, and workshops on behalf of the Division. Participates in trainings and workshops to help staff organize and facilitate events.

 

Plans and ensures that the Division’s communications products are current and appropriate. Reviews documents for accuracy, correct format, and grammatical errors. Works with staff to ensure factual reporting of information for documents that are used.

 

Responds in a timely and comprehensive manner to inquiries sent by internal or external entities and is available to work on special projects, as needed.

 

Coordinates and delivers various reports, including the monthly report submitted to the Office of the Secretary, as required. Maintains Division mandatory reports list. Coordinates assignments and creates timelines with the Division’s bureaus to ensure State and Federal deadlines are met and reports are reviewed and submitted within set timeframe. Prepares report package and distributes to proper staff, internal and external.

 

Tracks Division project requests and assists leadership with assigning projects to correct Bureaus through the Agency review process. Collects and combines data and information for ad hoc reports to management.

 

Assists in tracking and directing Governor Correspondences and Public Records Requests through the right bureau or office. Coordinates with staff to submit responses in a timely manner.

 

Facilitates communications between the Division and the Legislative Affairs office. Coordinates bill analysis and tracking proposed legislation, federal law and guidance, and administrative rules that affect the DWS programs in a timely manner.

 

 

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of compiling, organizing, and analyzing data.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Superior interpersonal communication skills.
• High level of proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Excellent problem-solving skills, organizational skills, and attention to detail.
• Skill in researching and obtaining information.
• Knowledge of the principles and techniques of public relations.
• Knowledge of the state’s legislative and budget request process.
• Ability to work independently and under minimum supervision.
• Ability to multitask.
• Ability to explain complex analyses and translate conclusions into straightforward and actionable information.
• Ability to formulate and educate the public and stakeholders on program components.
• Ability to build and maintain effective partnerships with internal and external stakeholders.
• Ability to create and design publications for print.
• Ability to plan, organize, and coordinate work assignments.
• Ability to direct strategic public information for Workforce Services, including developing messaging for media relation responses, proactive outreach to public and website content.

 

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

 

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel is required.
• The selected candidate may be required to work weekends or after regular work hours.

 

Preferred:

• 3 years or more of public relations and legislative experience.
• Experience with event planning and coordination.
• Experience with the Statewide Travel Management System (STMS).
• Calendar management.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.