GOVERNMENT ANALYST II - 43000108

Requisition No: 814518 

Agency: Financial Services

Working Title: GOVERNMENT ANALYST II - 43000108

Position Number: 43000108 

Salary:  $55,000.08 

Posting Closing Date: 10/15/2023 

****INTERNAL AGENCY EMPLOYMENT OPPORTUNITY***** 

DIVISION: INSURANCE AGENT & AGENCY SERVICES

BUREAU: INVESTIGATION

CITY: WEST PALM BEACH

COUNTY: PALM BEACH

JOB LOCATION: ANY DFS OFFICE LOCATION

SPECIAL NOTES:

This is an internal agency employment opportunity for current employees, including OPS, of the Department of Financial Services, the Office of Financial Regulation, and the Office of Insurance Regulation.

 

Four (4) or more years Florida regulatory professional work experience of insurance or insurance-related investigating and/or auditing is required.

 

Additional requirements:

• Experience collecting, evaluating, and analyzing data.
• Experience applying the Florida Statutes, rules, regulations directly or indirectly relating to insurance matters.
• Experience writing comprehensive reports.
• Experience using Microsoft Word, Excel, and Outlook.
• Experience with the following DFS systems: ALIS, DICE, EMILI, and ServicePoint.
• Experience in an insurance regulatory role.

 

Preference will be given for the following:

• Supervisory experience in an insurance regulatory role.
• Experience as an insurance representative, insurance agent, or an insurance adjuster for an insurance agency, adjusting firm, or insurance company.

 

Applicant must have a valid driver license and be willing to travel, when necessary, within the State of Florida and occasionally overnight on short notice.

 

Employees of the Department of Financial Services are paid on a monthly pay cycle. 

 

This position requires a security background check, including fingerprints and a driving record review as a condition of employment.

 

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. 

 

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to travel.
• Ability to conduct research and prepare reports.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively verbally and in writing.
• Ability to assist in and/or coordinate the development of training programs.
• Ability to form effective relationships with co-workers, the public, licensees, governmental agencies, and other entities.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to serve as a team leader, technical advisor, and trainer.
• Ability to work independently.
• Knowledge of appropriate Florida Statutes.
• Knowledge of Microsoft software such as Word and PowerPoint.
• Knowledge of insurance products.
• Knowledge of investigative techniques.
• Skill in public speaking and conveying knowledge and concepts to varied audiences.
• Skill in developing training programs using Power Point.
• Skill in analyzing data and trends.
• Skill in proofreading.
• Skill in investigative report writing.

 

BRIEF DESCRIPTION OF DUTIES:

Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.

 

Coordinates the implementation and daily operation of audit programs which evaluate levels of quality and staff performance. Works with management to continuously evaluate business processes, administrative policies, procedures, guidelines, and performance measures to identify potential problems and recommend appropriate action.  Coordinates the activities of other auditors within the program area.

 

Conducts audits of division investigative files to ensure appropriate adherence to investigative procedure and quality standards.   Analyzes staff performance to ensure appropriate levels of investigative analysis, completeness of documentation, quality of investigation performed, accuracy of communications, and adherence to investigative procedures. 

 

Reviews and evaluates management practices related to the investigative process to determine consistency and adherence to bureau investigative procedures and makes recommendations regarding solutions to managerial problems or inconsistencies.

 

Provides on-site analysis of staff performance and works with staff and management to correct performance and improve site operations.  Works with new employees and employees not performing at appropriate levels to bring performance up to division standards.  

 

Provides guidance and counsel to management and staff statewide regarding individual performance and operational improvements.  Coaches staff and conducts training where necessary to improve the quality of investigations being conducted. 

 

Investigates complex, high profile, and specialized cases involving alleged violations of the Florida Insurance Code by licensees, including on-site investigations and examination and evaluation of evidentiary documents, conducting interviews, gathering evidence, taking affidavits, interpreting statutes and rules, and writing comprehensive reports for the purpose of initiating disciplinary action or prosecution by the Department against licensees.  Interacts with appropriate agencies, divisions, attorneys, law enforcement, and state attorneys when necessary.   Testifies at administrative hearings when necessary. 

 

Performs special projects assigned by the Director, Bureau Chief, and Deputy Bureau Chief with an emphasis on fact-finding research and analysis that improves the design of business processes and specialized applications that support Bureau initiatives.  Makes specific recommendations for improving management decision making and suggests areas where additional evaluation is needed.

 

Performs other duties as required.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Salary : $55,000 - $0