DOC Illinois River - Clinical Services - Office Associate

Position Overview

The Illinois River Correctional Center is seeking a detailed Office Associate to serve as a secretary to the Clinical Services Supervisor. The ideal candidate will type a variety of letters and documents, organize and maintain the filing of office records and documents, and serve as receptionist for the clinical services department. In addition, this individual will serve as a backup to the Visitor Coordinator and ensure coverage of clerical duties during absences. We encourage all qualified applicants to apply.

Job Responsibilities

• Serves as secretary to Clinical Services Supervisor.
• Types letters and documents containing legal and medical documents for content and clarity.
• Organizes and maintains the filing of office records and documents.
• Serves as receptionist for the Clinical Services Department.
• Serves as a backup to the Visitor Coordinator.
• Serves as lead worker to ensure coverage of clerical duties during absences.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years office experience.
• Requires ability to keyboard accurately at 45 wpm.

Preferred Qualifications

• Prefers at least two (2) years of experience working with confidential material.
• Prefers at least two (2) years of experience working with and creating Excel (or similar) databases.
• Prefers at least two (2) years of experience composing correspondence independently on behalf of another person.
• Prefers at least two (2) years of experience operating common office equipment such as multi line phone systems, copiers, fax machines, and scanners.
• Prefers at least one (1) year of experience troubleshooting common office equipment listed above.
• Prefers at least one (1) year of experience using Microsoft (or similar) programs for word processing and email.
• Prefers at least one (1) year of experience talking to the public about rules/guidelines followed by employer in order to get to an appropriate end result.
• Prefers at least one (1) year of experience reading, interpreting, and applying rules and/or guidelines of an organization.
• Prefers at least one (1) year of experience scheduling and maintaining phone, meeting, time off schedules for multiple staff and individuals in custody.
• Prefers proven ability to remain professional in a Corrections environment.

Conditions of Employment

• Requires ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held, is prohibited.
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.

About the Agency

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.