IT Supervisor

No Civil Service test score is required in order to be considered for this vacancy.  
 
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
 
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
 
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.
For further information about this vacancy contact:
Jill Estes
Jefferson Parish Human Services Authority
3616 S. I-10 Service Road West, Metairie, LA 70001
Jestes@jphsa.org
 
Jefferson Parish Human Services Authority and its programs (JPHSA) participate in E-Verify 
 Federal law mandates all employers to verify the identity and employment eligibility of all persons hired to work in the United States. All new hires at JPHSA are subject to employment eligibility verification through E-verify.
E-Verify is for Everyone.
 For more information on E-Verify, please contact the Department of Homeland Security at 888-897-7781 or visit https://www.uscis.gov/e-verify

MINIMUM QUALIFICATIONS: 

A baccalaureate degree plus four years of experience in information technology.

SUBSTITUTIONS:

1. An associate’s degree in information technology will substitute for the baccalaureate degree.

2. Two years of experience or training in information technology will substitute for the baccalaureate degree. Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:

      30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.

      60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.

      90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the 

      baccalaureate degree.

      A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate 

      degree.

3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree. Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:

       30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

       60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

       90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

      120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

       A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

4. A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience.

5. A master's degree will substitute for up to one year of required experience.

NOTE: 

Multiple specialized degrees and/or master's degrees will substitute for a maximum of one year of required experience.

NOTE: 

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

NOTE: 

Any college hours or degree must be from an accredited college or university.

FUNCTION OF WORK: 

To supervise staff involved in information technology activities that are outside of the scope of the Office of Technology Services.

LEVEL OF WORK: 

Supervisor.

SUPERVISION RECEIVED: 

General from an IT Manager. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED: 

Direct over information technology personnel. Other reporting relationships may be approved by SCS.

LOCATION OF WORK: 

State agencies with information technology functions that are outside of the scope of the Office of Technology Services.

JOB DISTINCTIONS:

Differs from lower-level information technology jobs by the presence of direct supervisory responsibilities over information technology personnel that are outside of the scope of the Office of Technology Services.

Differs from IT Program Manager by the absence of information technology program management responsibilities that are outside of the scope of the Office of Technology Services.

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Supervises a staff of information technology personnel that may be focused to a specific area of information technology or perform a variety of technical support activities. Areas may include, for example, applications development, technical business analysis, end user support, networking support, technical infrastructure support, information security, etc. 

Determines priorities for the work unit, assigns work, monitors progress of assigned projects, and evaluates subordinate performance.

Ensures all information technology requests are completed accurately and timely for assigned subordinates. 

Assesses training needs for assigned subordinates and implements training activities to enhance technical competencies. Supervises relationships with information technology vendors and contractors; evaluates work products and deliverables. 

Maintains technologies for assigned area. Approves and monitors work plans and schedules to ensure continuity of operations.

May cross train other IT professionals by providing guidance and knowledge transfer in area of expertise.

May present to agency personnel and other outside entities as needed to educate on appropriate technology use, new technologies, etc.

Reports on progress of work unit activities to management. May perform special assignments as directed by management.

Salary : $5,242 - $9,185