Revenue Management Consultant (Detail)

The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery and Louisiana Tax Free Shopping Commission.
 
The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information. The division processes approximately 13 million documents annually, including tax returns for 50 different taxes, associated remittances, supporting documentation, correspondence and internal documents using a variety of technologies. These items include tax payments of approximately $2 billion general fund dollars. Permanent and temporary staff, variable scheduling and shift work, and pay differentials to hire and retain employees are used to perform the functions. Performance of these functions directly influences the cash flow for the state and the issuance of taxpayer refunds or collection notices.
 
ABOUT THIS POSITION:

The person in this position facilitates application changes, production issues and other application-related activities. This position also serves as a project manager responsible for managing RPC initiatives, which impact multiple program areas as well as internal and external agency functions.  Directs the work of new technology implementation, and major IT or business process modifications for the division. This position requires a strong knowledge of LDR, specifically RPC, business processes and a working knowledge of application systems in support of those processes. Work involves regularly communicating with RPC's director and assistant directors, and other appropriate IT resources and vendors on application systems issues. They will assist in creating policies and memorandums of understanding for each agency, oversees best practices, methods and procedures used to implement and maintain the data capture and imaging program.

Duties include, but are not limited to:

• Analyzes and reviews processes to improve efficiency and solve operational problems.
• Accurately determines critical and non-critical aspects of a situation derived from analyses, gathers information according to these priorities, and effectively develops recommended plans and actions based on the situation, division goals, and mission.
• Monitors the imaging processing system to ensure there are no bottlenecks or issues that prevent effective workflow. Relieves any issues immediately or notify appropriate section personnel.
• Reviews reports and/or other work products from sect ion supervisors, vendors, and special project initiatives for accuracy and completeness.
• Review and approve new form requests as the liaison between the division and the Forms Management team.
• Performs other tasks as assigned by the immediate supervisor to facilitate the efficient operation of the section and division.
• Assists with development of new forms that will be processed by the division.

How to Apply: 
 
No Civil Service test score is required in order to be considered for this vacancy.
 
Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.  

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire.
 
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
 
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
alexis.bowser@la.gov

The Louisiana Department of Revenue is an Equal Opportunity Employer.
 
Louisiana is a State as A Model Employer for People with Disabilities.
 
VACANCY INFORMATION:
 
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
   
This position may be filled as a:
  ·       Probational Appointment
  ·       Job Appointment
  ·       Promotion (open to all statewide classified and agency wide permanent status employees)
  ·       Detail to Special Duty
   
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
    
This position will be domiciled in East Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties.  Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work. Function of Work:
To serve as liaison and advisor to department management regarding organization and tax management methods, data processing, etc.

Level of Work:
Program Manager.

Supervision Received:
General from higher-level personnel.

Supervision Exercised:
Project basis over department staff.

Location of Work:
Department of Revenue.

Job Distinctions:
Differs from other Revenue jobs by the presence of responsibility for serving as liaison and advisor to department management regarding organization and tax management methods, data processing, etc.Develops qualitative tools designed to identify obstacles to efficient operations; develops practical solutions to such obstacles and ensures that recommendations are implemented.

Prepares written and statistical reports of study findings, evaluations, and recommendations.

Coordinates or directs the work of various task forces or committees assigned to special organizational and tax management projects within the department.

Conducts studies to enhance the effectiveness and efficiency of the department and programs under study.