LAN ADMINISTRATOR

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year.�We do this by providing economic support, preventive services, and caring for children and adults.� We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.� This recruitment is limited to current State of Maryland Employees, only. � �

GRADE

15

LOCATION OF POSITION

CHARLES COUNTY DEPARTMENT OF SOCIAL SERVICES LOCAL GENERAL ADMINISTRATION 200 KENT AVENUE LAPLATA, MD 20646

Main Purpose of Job

The main purpose of this position is to foster and enhance the use of automated equipment and capabilities within the department of social services. This position is responsible for learning to evaluate, install, maintain, and troubleshoot microcomputer and network hardware and software. This position is also responsible for learning to ensure the integrity and smooth operations of the local department’s local area network.

POSITION DUTIES

Learns to install, test, and maintain network software and hardware through network management and diagnostic programs and utilities.� Learns to coordinate services provided by DHS customer engineers or associated vendors in the diagnosis of communications software and hardware problems and makes repairs.� Learns to develop and run daily backups of network data for the microcomputer servers, archiving data as required.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. Experience:�Eighteen months of experience converting data from project specifications by preparing program code using generally�accepted computer programming languages or other�developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer�hardware and software. Notes: 1. Candidates may substitute graduation from an accredited�high school or possession of a high school equivalency�certificate and fifteen credit hours in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the�required experience. 2.�Candidates may substitute graduation from an accredited�high school or possession of a high school equivalency�certificate and completion of a certification program in�Network Administration, such as Certified Novell�� Administrator (CNA), Microsoft Certified Product Specialist�NT 4.0 Administrator or equivalent certification program for�the required experience. 3.� Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited high school or possession of a high school�equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer�systems, evaluating, implementing and maintaining computer hardware and software or converting data from�project specifications by developing programs using generally�accepted computer programming languages or other developmental tools. 4. Candidates may substitute the possession of a Bachelor's�degree in computer information technology, management information systems or other information technology related field, including course work in local or wide area computer networks, from an accredited college or�university for the�required experience. 5.�Candidates may substitute U.S. Armed Forces military�service experience as a commissioned officer in Network�Analyst classifications or Network Integration and�Management specialty codes in the Information Technology�field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications. Three months experience troubleshooting network software and hardware problems. Three months experience prioritizing software and hardware repair-order issues.� Three months experience acting as point of contact for software and hardware repair issues. Three months experience communicating with internal customers.

LIMITATIONS ON SELECTION

Limited to current State of Marryland Employees, only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.� It is important that you provide complete and accurate information on your application.� Please report all experience and education that is related to this position.��� For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. �All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.� It is imperative to list all computer and software experience on your application pertaining to your job duties.��

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:� STATE OF MARYLAND BENEFITS •\tPersonal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).� •\tAnnual Leave – ten (10) days of accumulated annual leave per year. •\tSick Leave – fifteen (15) days of accumulated sick leave per year. •\tParental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child. •\tHolidays – State employees also celebrate at least twelve (12) holiday per year. •\tPension – State employees earn credits towards a retirement pension. •\tPositions may be eligible for telework.�

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201. Or email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.� If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.� Do not submit unsolicited documentation. TTY Users: call via Maryland Relay As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.� We thank our Veterans for their service to our country and encourage them to apply.