Adult Case Management

The Department of Mental Health (DMH) is seeking a talented and experienced human services professional, who will serve as an Adult Case Manager for clients originating from ten cities/towns in Quincy catchment area of Southeastern Massachusetts. The successful candidate will provide assessment, outreach, support, service coordination and person-centered advocacy to DMH eligible adults by promoting the agency's philosophy of recovery, person-centered engagement and cultural competence. The selected candidate will utilize strength-based goal setting and foster independent decision-making for persons served. Additional responsibilities include the development, implementation and monitoring of individual service plans and assisting individuals in securing services while performing all duties to reflect the highest level of respect and dignity for the persons-served.

Please Note: This position is 40 hours per week. The selected candidate will work Monday through Friday from 8:30am - 5:00pm. Days off are Sunday/Saturday.

Duties and Responsibilities (these duties and responsibilities are not all inclusive):

• Review eligibility determination record and obtain clinically relevant information through medical and psychiatric records, mental health assessments, school records as well as interviews with clients and service providers
• Develop Comprehensive Assessment and treatment plan (ISP), reviewing treatment progress regularly and making modifications to the ISP as necessary
• Schedule multidisciplinary team meetings to formulate recommendations for treatment and services & maintain consistent and effective collaboration and communication with service providers and colleagues
• Conduct in-person visits & maintain regular communication with clients, service providers, legal guardians and family members
• Make referrals for services when necessary
• Ensure that updated collateral information is included in client chart & notes are written on all significant contacts, including but not limited to, face to face visits, phone contacts with the client's family/guardian, incidents involving a client reported from a third party & all crisis events
• Maintain both electronic and paper medical records with up to date information, reflecting current bio-psycho-social information on persons served
• Participate in meetings and case conferences

Required Qualifications:

• Demonstrated skills in the principles, practices and techniques of counseling, interviewing, engagement, motivation and reinforcement
• Knowledge of trauma-informed care
• Experience with the diagnoses and symptoms of mental and emotional disorders & the programs and services available to this population
• Expertise in the methods of general report writing
• Knowledge of principles and practices of crisis intervention, risk mitigation and group process for counseling the mentally ill
• Ability to prioritize and multitask duties

License and/or Certification Requirements

Must possess valid Massachusetts Motor Vehicle Operators License (Class D) or equivalent in the state in which you reside

Preferred Qualifications:

• BA or higher in Human Services field
• Knowledge of the psychosocial problems of those with mental/emotional, substance use and co-occurring disorders
• Fluent in Vietnamese

Department of Mental Health (DMH) Mission Statement

The Quincy DMH site ensures access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities. The goal of adult case management services is to support individuals receiving treatment so that they may recover and thrive in their communities. The Quincy case management site always aspires to create an environment which promotes growth and independence for clients, families, and employees alike.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at (508) 977-3383.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.