Lead Store Sales Associate

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the Universal Christian
church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:
Supports Management with product sales and acquisition; store maintenance and appearance; customer development and retention; and banking and record keeping procedures.

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of the position. Other job related responsibilities and tasks may be
assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential job functions.
- Proficiently uses cash register and is able to assist others in basic register problem solving.
- Implements store opening and closing procedures as assigned.
- Supports management with banking and reporting procedures.
o Applies cash handling procedures for opening and closing of registers.
o Makes bank runs and daily deposits.
o Reports Store product acquisition, production and sales as requested.
- Implement assigned strategies to meet product acquisition, production and sales goals.
o Know the product acquisition, production and sales goals for the day.
o Knows the product rotation process and is diligent in turning product over.
o Communicates with central warehouse to place orders for next day’s processing when assigned.
- Supports management with store maintenance and appearance.
o Follow procedures for maintenance and safety concerns.
o Checks to make sure displays and floor layout plans are being followed and updated.
o Looks for ways to improve appearance and appeal of store to customers.
- Support management in creating an enjoyable shopping experience with positive Customer Service
skills. Handles Customer Complaints as needed.
- Communicates with the Store Management regarding all facets of the store's operations keeping them updated and sharing all incidents and concerns when they are not in the store.
- Supports management in creating a positive understanding of policies and procedures. Directs
complaints and criticism to management.
- Supports the protection of the resources under their supervision.
o Implement Product Control Procedures preventing shrinkage through theft or spoilage.
o Control property, utility and product supply waste.
- Other Duties: Other duties as assigned by manager or assistant manager.