Application Portfolio Management & Service Continuity Supervisor - Systems Supervisor

Innovation * Opportunity * Work that Matters

Join the 2,000 professionals who are bringing strategic vision to state government as part of Minnesota's information technology agency. Work for Minnesota IT Services (MNIT) and be part of a cutting-edge organization that is emerging as a national leader in government IT. Our culture promotes collaboration, demands continuous improvement, and encourages innovation in IT delivery. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT Services.

Working Title: Application Portfolio Management & Service Continuity Supervisor
Job Class: Systems Supervisor
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 4/21/2023
• Closing Date: 05/04/2023
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise / Continuity of Operations
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.81 - $64.89 / hourly; $78,947 - $135,490 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Within an enterprise wide MNIT service model, provide leadership and agile operational management to focus Application Portfolio Management (APM) and Disaster Recovery/Business Continuity Management functions on the delivery of optimally leveraged services that meet the evolving information technology needs of the State, agencies, and users/clients consistent with the MNIT Strategic Plan.

This position is charged with evaluating and/or developing frameworks and standards that ensure applications being deployed or developed are secure, reliable, supportable, and recoverable while maximizing economy. This is a new position, responding to increased importance of managing the State’s application portfolio as a strategic asset. The position will interact with senior IT leaders across the state to capture and report on the operational health of the State’s application portfolio and how its resilience aligns with business needs.

This position is currently eligible for full-time telework:

• Telework for Minnesota IT Services allows an employee to perform work from a remote telework location and an employee may be required to be in the office based on business needs and other dependencies.

• Candidates residing outside of Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) require additional review prior to telework approval upon becoming a finalist.

• Candidates located in Minnesota, or a bordering state, do not require additional review.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of four (4) years of experience in application portfolio management and/or service continuity (Disaster Recovery/Business Continuity) AND a minimum of two (2) years of lead work or supervisory experience.

**Successful candidate must pass past-employer reference checks and a criminal history verification**

It is the policy of the Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Employment Reference Check

• Social Security and Address Verification

• Education Verification

• Other required record checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Preferred Qualifications

• Demonstrated supervisory experience covering multiple areas, such as: selecting, orienting, and training employees; coaching, counseling, and performance managing employees; planning, monitoring, and appraising job results; etc.

• Knowledge of information technology in all areas sufficient to understand and plan for the most appropriate application of technology, industry standards and conventions, and technology best practices sufficient to provide technical leadership to their team

• Strong organizational skills to lead and manage multiple projects and teams simultaneously

• Strong negotiations skills and ability to build consensus among stakeholders who have multiple and sometimes conflicting priorities and needs

• General knowledge of financial management and budget planning

• Advanced degree or certification in related business or information technology field

• Four (4) or more years’ experience supporting large scale enterprise IT operations in a complex and diverse business environment

How to Apply

This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in a Systems Supervisor position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.

Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State Government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

To be considered for any Veteran’s Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. To qualify, you must meet the following: 1) have separated under honorable conditions from any branch of the armed forces of the United States; 2) have served on active duty for 181 consecutive days or more or for the full period ordered to active duty or have separated by reason of disability incurred while serving on active duty; 3) be a United States citizen or resident alien; and 4) have served in active military service at any time on or after September 11, 2001, as shown on your DD-214 form. To be considered under this legislation, you must: 1) meet all Minimum Qualifications identified in this posting; 2) meet all of the above RSV criteria; and 3) submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us. Failure to submit your DD-214 form will affect your consideration for an interview under this legislation.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation by the closing date to: MNIT.Recruitment@state.mn.us.

If you have questions about the position, contact Gretchen Michienzi at gretchen.michienzi@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Gretchen Michienzi at gretchen.michienzi@state.mn.us.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.