Instructional Designer

When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Trainer
Job Class: Human Services Program Representative 1
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/16/2023
• Closing Date: 06/05/2023
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Payroll / CSE Training
• Work Shift: Day Shift
• Work Hours: 8:00am -4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes (5% Local Travel)
• Salary Range: $26.14 - $38.38 / hourly; $54,580 - $80,137 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

• Telework (Within Minnesota or Neighboring States) is available.

As a Trainer for the Child Support Division, the incumbent will design, develop and deliver training curricula, training presentation materials, and exercises appropriate to the means of delivery (e.g., classroom, web-based, video, etc.) so that the curricula reflect both current policy and system requirements and respond to the needs of child support staff. This position will monitor evolving program information in order to stay up-to-date and communicate policy and system changes. The incumbent will also educate workers of those changes and work within compliance with DHS policy and procedures. The Trainer will also participate on project teams to provide input and to determine possible training needs that may result from the project or initiative.

Additional responsibilities include but are not limited to:

• Train county and State staff who work in the child support program, providing knowledge and skills to properly apply child support policy and use the PRISM system.
• Develop and maintain curricula and materials to support CSED training activities.
• Ensure that training unit offerings are delivered timely to prepare users to efficiently and help them effectively perform their job functions following implementation of the initiative.
• Convey complex information as clear and concise instruction.

We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the community!

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of professional experience working in a children, youth, and families-related field and/or training and education.

Experience must demonstrate the following:

• Knowledge and skills in the design, development, and delivery of training, including skills in live webinar or classroom training, integration of policy and systems in training, and design of educational curricula
• Experience teaching in a learning environment catering to various learning styles and abilities, including facilitating and delivering live webinar and/or classroom training
• Knowledge of child support enforcement policy, procedures, legislation, regulations, and operational management or ability to learn, master, and deliver education on new content matter
• Experience in troubleshooting technical issues and basic system problems

Bachelor’s degree in education, education technology, social work, human services, or other children youth and families-related fields may substitute for 1 year of professional experience

OR

Master’s degree in education, education technology, social work, human services, or other children youth and families-related field may substitute for 2 years of experience

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures
• Global understanding of child support, county agency operations and case management procedures
• Communication skills, to the extent of being able to communicate clearly, orally and in writing, to both technical and non-technical learners and stakeholders
• Experience in developing policy analysis and interpretation skills including abilities to: facilitate communication between systems and other child support staff; apply policy expertise in development of curriculum
• Experience with eLearning, especially Storyline Articulate, and/or other eLearning development tools

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Joel Dickinson at joel.dickinson@state.mn.us

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 65571, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Katie Xiong at katie.xiong@state.mn.us.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.