Applications Development Manager - FACES #7502162

Job Location:

• The office for this position is located at 1738 East Elm, Jefferson City, MO.
• Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan.

About this position:

FACES (Family and Children Electronic System) processes the child abuse and neglect calls and houses the foster care and adoption services for the State of Missouri. FACES is one of the largest systems and application support teams in the state and we are seeking a highly motivated person to take this leadership role of the team. The FACES IT support team is known for its ability to deliver quality solutions using the latest methodology, tools, and processes with a collaborative approach.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Department of Social Services (DSS).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity united as #OneTeam.

Duties and Responsibilities:

This is a manager level position responsible for the development and maintenance of FACES, as well as project and resource management. This position is responsible for approximately 20 total staff, directly supervising 7. The FACES App Dev Manager will report directly to the ITSD-DSS App Dev Manager.

The successful candidate will:

• Possess significant experience with all aspects of managing staff, along with the ability to clearly and effectively communicate to staff and stakeholders expected outcomes and impacts.
• Engage and maintain the appropriate members of a cohesive team to support the needs of DSS Children's Division.
• Coach team members to continually deliver high quality solutions that exceed customer expectations and provide outstanding customer service.
• Determine resource needs (future and near-term) and take a lead role in recruiting, onboarding, developing, recognizing, and compensating employees.
• Cultivate strong relationships that encourage personal and technical development in your team as you mentor, communicate expectations, monitor and provide advice on performance.
• Communicate status to users, stakeholders, and customers.
• Ensure secure coding and comprehensive testing of all development work to achieve the highest quality releases possible.
• Provide value added Level of Effort (LOE) input in State Fiscal Notes and future projects for FACES.

Preferred Knowledge, Skills and Abilities:

• Excellent verbal & written communication skills & the ability to communicate effectively with customers, peers, subordinates, and management is necessary.
• Ability to effectively prioritize and assign work in order to meet deadlines.
• Able to present ideas and proposals to audiences spanning technical and functional areas.
• Demonstrates strong leadership, situational awareness, and conflict resolution skills.
• Aptitude and desire to quickly learn new technologies and effectively communicate with both technical and non-technical people.
• Ability to work on multiple projects or tasks at the same time in a fast-paced environment and adapt easily to changing tasks.
• It is desirable for the candidate to possess an understanding of FACES and the CCWIS (Comprehensive Child Welfare System) Federal regulations.

The classification for this position is Applications Development Manager; click for more information.

The State of Missouri’s benefit package includes a defined pension plan, paid time off, health insurance, and pre-tax flexible benefits. To learn more about the total benefits package click here.

If you have questions please contact: ITSDRecruiting@oa.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.