Business Relationship Manager #5-7-367

Job Location:

• The office for this position will be located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

About this Position:

This position will require a deep understanding of the IT department, and possess the skills to effectively communicate with multiple business units within the agency/agencies to understand their technological needs. This position will act as the main point of contact between IT and the Department. The Business Relationship Manager (BRM) will work at a high level, overseeing the relationship between IT and the agency/agencies they support.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Corrections (DOC).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity united as #OneTeam.

Duties and Responsibilities:

• Coach business leaders on how to communicate to IT what they need to improve their agency.
• Develop multi-year business capability roadmaps with enterprise architecture.
• Develop a healthy and well-managed project and initiative portfolio with the Enterprise Project Management Office (EPMO).
• Communicate with business leadership to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.
• Identify business value when developing ideas with a focus on digital awareness, risk assessment, business continuity, and business capability requirements.
• Identify strategic business function opportunities both short-term and long-term and track adoption across the relevant departments.
• Build and manage a relationship with executive and senior leadership.
• Engage with project and program leads from each business unit to ensure they understand the objectives for joint strategic efforts.
• Maintain creativity and innovation by staying on top of industry and technological trends.
• Ensure joint initiatives are set up for success and align with the overall strategy.

Preferred Knowledge, Skills and Abilities:

• Relationship-building
• Strategic thinking
• Assertiveness and diplomacy
• Energy and focus
• Strong communication skills
• Highly skilled negotiating and problem-solving skills
• Leadership skills
• Ability to be collaborative and to encourage collaboration
• Ability to focus on business value results instead of solutions
• Ability to positively influence others and to break down organizational silos
• Strong writing, speaking, and presenting skills
• Strong understanding of the agency

The classification for this position is Director of Strategy and Planning (Level 2); click for more information.

The State of Missouri’s benefit package includes a defined pension plan, paid time off, health insurance, and pre-tax flexible benefits. To learn more about the total benefits package click here.

If you have questions please contact: ITSDRecruiting@oa.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.