Software Education Management Analyst I/II

Job Title: Education Management Analyst I/II

Where: Office of State Courts Administrator, Jefferson City, MO

Full-time: 40 hours

A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts.

We are recruiting to fill a Software Education Analyst with creative abilities, who has the desire to work in a dynamic team environment. This team will aid in the development of state-of-the-art web interfaces for a court case management system. It will be the goal of the team to make the software user friendly by applying a creative and practical approach to resolving complex business processes into intuitive screens, data flows and in application help. The successful applicant will assist in authoring and executing test plans; participate in design meetings; provide input into user interface designs and create help content to be incorporated into the system.

The successful candidate must be a thriving team player with strong communication skills to articulate a positive user experience with the application, while also being able to work independently to complete system testing tasks. The preferred candidate will be proficient in the usage of Microsoft Word, Excel and authoring help content in RoboHelp. A desire to learn new skills is a must. Experience in technical writing, and software testing is highly desirable. Experience with Jira, Confluence and MS Project or similar applications is a plus.

This position may be filled one of two ways, depending on qualifications:

Software Education Management Analyst I ($45,691) - Minimum qualifications: Bachelor’s degree in a related field of study or court management.

Software Education Management Analyst II ($47,634) - Minimum qualifications: Bachelor’s degree in a related field of study or court management and one year of professional experience in a related field.

Other key responsibilities include:

• Coordinates the development of policies and procedures at a complex level.
• Assists with planning and coordination of judicial education training programs which incorporate automation into existing judicial and clerk training activities.
• Collects and analyzes data and determines necessity for work performed, applicability of work unit standards, workload, projections, deviations from standards and effectiveness of processes and procedures.

Desired skills and knowledge:

• Knowledge of the basic principles, methods, and techniques of adult education, instructional design, and the current technologies available to facilitate and enhance training.
• Knowledge and skills in the use of computer operating systems and software, including but not limited to Microsoft Windows, Microsoft Office (Word and Excel), Adobe Photoshop, Flash, Dreamweaver, RoboHelp, ToolBook, and Adobe Connect.
• Knowledge of the operations of local and state court systems.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time and eligibility for health insurance coverage. Your total compensation is more than just the salary provided. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found online: Total Compensation Calculator

We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.