What are the responsibilities and job description for the Dispatcher I position at State of New Mexico?
Salary
$16.42 - $24.63 Hourly
$34,157 - $51,236 Annually
This position is a Pay Band 40
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
This posting is for DISPATCHER I positions only.
To apply for Dispatcher II positions, please submit your job application to Dispatcher II (DoIT #27464) Job ID: 137615
Why does the job exist?
The Department of Information Technology (DOIT) Dispatch was established to provide statewide radio dispatch services to public law enforcement and numerous other state agencies. Its sole purpose is to conduct effective communication that will ensure the safety of the citizens and client agency employees that is serves. The State of New Mexico has mandated that it be adequately staffed 24/7/365. all Dispatch positions are considered "safety sensitive" and "essential employees".
How does it get done?
- Receiving emergency and non-emergency calls and the recording of significant information.
- Addressing problems and requ4sts by transmitting information or providing solutions.
- Monitor the route and status of filed units to coordinate and prioritize emergencies
- Provide field units with information about traffic, obstacles and requirements
- Oversee all communications within specifically assigned territories. DolT dispatches for all state agencies that are not law enforcement: Fire Marshal, NMDOT, NMED, Forestry, DOIT Radio Microwave Techs, Probation & Parole, etc.
- Monitor all hospitals and ambulances statewide ( if communication is lost between the ambulance and hospital, DOIT Dispatch relays information to both parties)
- Aids law enforcement agencies with assistance on New Mexico highways with a variety of conditions, damaged guardrails, traffic accidents, fallen trees, bad weather, animals on the roadway, providing traffic control-someone to direct traffic during emergencies, roadway debris, motor vehicle accidents blocking traffic (semi turned over, etc.)
- Monitors the whereabouts and activity of Probation & Parole Officers in the filed amongst felons.
Who are the customers?
New Mexico State and Federal Agencies,
Ideal Candidate
- Have the ability to work in a team environment in high pressure situations
- Have outstanding organizational and mulit-tasking abilities
- Be an active listener with excellent communications skills
- Have sound judgment and critical thinking
- Have emotional control
Minimum Qualification
High School Diploma or Equivalent. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
- Education and years of experience must be related to the purpose of the position.
- If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid New Mexico ID or New Mexico Driver's License. Subject to Pre-employment criminal background investigation, drug test and hearing test. This position is designated as safety sensitive. While employed, employee is subject to random drug testing, in accordance with all terms and conditions of federal and state law, rules and regulations in relation to alcohol and/or drug testing. Employment is conditional pending results of criminal background check, drug test and hearing test.
Working Conditions
Work is performed in 24/7 Law enforcement office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Irregular hours, overtime, swing shifts, graveyard shifts, weekends and/or holidays shifts are required. Minimal travel may be required.
Supplemental Information
Benefits:
Do you know what Total Compensation is? Click here
Agency Contact Information: Melinda Lopez Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Salary : $16 - $25
