ADA Officer

Anticipated Vacancy
Hiring Range: $56,906- $83, 000
The ADA Officer is a key position in the coordination of the Department's ADA program.  The ADA Officer's position is comprehensive, coordinative, consultative, analytical, investigative and advisory work designed to effectively monitor and administer compliance with ADA and Section 504 of the Rehabilitation Act.  This position is responsible for updating, maintaining, implementing, and administering, the Department's ADA Transition Plan and associated requirements. This position is involved with and processes complaints and requests, resolves issues, and responds to questions concerning ADA discrimination and reasonable accommodations. The position will track ADA program activity; ensure the continuity of ADA training and printed materials, website, policies, procedures and other public and private forms of communication. The position will attend professional level meetings and advise on decisions and determinations on ADA / civil rights matters. The ADA Officer engages in sharing information pertaining to ADA awareness within the Departments.  The ADA Officer will compile required federal, state and miscellaneous reporting for the ADA program.Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations 
• Experience working with people with disabilities. 
• Documented experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology.  
• Demonstrated ability to analyze and evaluate data as well as writing reports utilizing data compiled.
• Documented experience with complaint investigation processes and investigative report writing. 
• Demonstrated ability to compare complex information to state and federal guidelines to determine whether accessibility deficiencies exist.

Additional Expectations:

• Ability to plan, prepare and provide effective guidance and training to customers. 
• Ability to develop effective working relationships with internal and external stakeholders (e.g., federal, state, and local officials, teammates, contractors, and members of the public). 
• Ability to maintain a professional demeanor in high stress or unprecedented situations. 
• Ability to communicate effectively through listening, writing, and speaking. 
• Knowledge of the principles and practices associated with project/program planning and development. 

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.It is important that your application includes all of your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or Resume’s in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting close date will be accepted.    

Salary : $56,906 - $99,586