Zoo Weekend Housekeeper

Primary Purpose:

The NC Zoo is looking for an enthusiastic person that loves working outdoors and interacting with guests. This weekend Housekeeper position provides an outstanding guest experience while performing routine housekeeping tasks for the men's and women's public and staff restrooms, ensuring a safe, sanitary, and “Green” environment for all guests and employees. The Zoo's Environmental Services Branch supports the Department of Natural and Cultural Resources (DNCR) and the NC Zoo by providing professional housekeeping services for the Zoo’s buildings, exhibits, building grounds, plazas, trails, parking lots, large outdoor areas and special events as well as managing the Zoo’s recycling programs that contribute to a safe, sanitary, and “Green” Zoo environment for guests and staff. Staff in this branch are charged to provide housekeeping services, guest relations and service recovery to the Zoo’s annual 800,000 guests in a manner consistent with the environment of the Zoo as a tourism destination and accredited institution. This position has a large amount of customer interaction and contact with the public and must provide excellent customer service skills to all guests and staff. 

This position is a 20-hour weekend only position. Scheduled workdays are Saturday and Sunday, 6:30 – 5:30 pm off-season (November - March) and 8:00 - 7:00 pm in-season (April - October) including holidays and may be required to work some weekdays as required. Lead worker over assigned seasonal employees. Position reports directly to the Housekeeping Supervisor.  

Key Responsibilities:

• Overall cleaning of the Zoo's 5 miles of walking trails including trash removal from pathways, natural areas, recycle bins and trash containers. 
• Cleaning of office spaces and common areas.
• Cleaning and restocking restrooms using various cleaning supplies and chemicals.
• Sorting of recycling materials.
• Use of two-way radio for communication.  
• Use of strong commercial cleaning chemicals and equipment such as pressure washers, floor machines etc. as needed. 

Job Requirements:

• Must be able to work most weekend holidays and after regular work shifts as needed.
• Must be able to work outdoors and indoors under all environmental conditions. Outdoor work is approximately 80% of the day. 
  
• Position is considered "Essential/Mandatory Staff" and required to work on adverse weather days and during zoo emergencies.
• Must have or be able to obtain within 30 days of employment and maintain a valid NC driver's license to drive a variety of utility vehicles and trucks.
• Position requires participation in the Zoo's occupational health program. Possible occupational exposure (Category B employee) to human blood borne pathogens.  Possible exposure to dangerous chemicals (e.g., chlorine bleach, cleaning agents, etc.). Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines. 
• Must have good physical agility, strength, vision & hearing, and the ability to perform strenuous physical work in extremes of weather and challenging physical environments, e.g., outdoor animal enclosures. Specifically, walk, stand, see animals & exhibits for observation and safety as well as hear animal's sounds, radio communication and emergency situations. 
• Must be able to lift 50 lbs. on a frequent basis.

 Learn about the NC ZOO: https://www.nczoo.org   
 Learn about employee perks/benefits: https://oshr.nc.gov/state-employee-resources/benefits

**To receive credit for your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.**

• Demonstrated experience housekeeping/cleaning in a large complex facility such as a museum, zoo, aquarium, theme park or closely related facility.
• Demonstrated knowledge of cleaning and sanitizing procedures, cleaning equipment and supplies, methods and equipment used in industrial cleaning and operation tasks.

Education and/or experience in housekeeping work that is directly related to the job.Division Information:
The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.
 
The Zoo's Guest Services Section provides direct services and interactions with guests.

Department Information:
The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video about our Department.  

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation or political influence.
 
Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.
 
Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.
 
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.
 
Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.  Please call the human resources office for assistance.
 
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
 
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks.  
 
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System).
 
 CONTACT INFORMATION: 
    N.C. Department of Natural and Cultural Resources
    Division of Human Resources
    Ellie Meadows
    4401 Zoo Parkway
    Asheboro, NC 27205
    336-879-7310
    employment@dncr.nc.gov
 
 Please visit our website at www.nczoo.org for more information regarding our facility.