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Manager of Rentals and Special Events

State of South Carolina
Columbia, SC Full Time
POSTED ON 4/15/2024
The South Carolina State Museum is the capitol city’s premier events venue, boasting over 200,000 square feet of exhibition and rental space. It is a unique venue in which to host an event, with the charm of a Historic Landmark mill building and the fun modern feel of the planetarium and state-of-the art meeting rooms.

We are seeking a Manager of Rentals and Special Events who is responsible for increasing revenue by proactively meeting with potential clients, corporate accounts, and individuals to promote the museum and secure additional sales opportunities while providing clients with a courteous and professional experience.

The ideal candidate will have a passion for bringing events to life against the unique backdrop of the State Museum. They will be highly organized, professional, and expert communicators. The Manager of Rentals and Special Events will oversee and/or execute all aspects of event rentals including executing event proposals, budgets, timelines, and concepts. Collaborative and professional coordination with clients, vendors, and partners is essential.

Essential Duties and Responsibilities
  • Represent the museum at offsite shows to promote museum rentals
  • Acts as primary point of contact for museum food service partner
  • Professional appearance and attitude
  • Conduct meetings and calls providing information about rental opportunities at the Museum, including providing quotes
  • Respond to emails and phone calls from prospective and confirmed clients
  • Lead tours of rental spaces to potential clients
  • Manage the rental process from event inquiry to completion and payment collection, including event contract execution on behalf of the Museum
  • Supervise Special Events Operations Coordinator
  • Develop event plans and coordinate event logistics with Special Events Operations Coordinator, vendors and museum staff
  • Supervise and assist event vendors in the setup and breakdown of events
  • Serve as on-site Person-In-Charge (PIC) for rental events and serves as support for non-rental roles
  • Maintain SCSM Events social media and website presence with the approval of the Marketing Department
  • Develop annual business plan and budget with department director for rental sales goals
  • Advise on rental pricing structure and offerings reflective of industry standards
  • Support the Museum’s public and SCSM Foundation programs
  • Develop and execute event plans, timelines and schedules for internal and external events
Additional Duties
  • Administrator for events department software platforms Triple Seat and Merri
  • Administrator for museum event calendar
  • Conduct bi-weekly Logistics meetings to update museum staff of events
  • Train and supervise part-time staff
  • Maintain database of rental clients and vendors
  • Compile event-related research
  • Collaborate with other departments for the success of the Special Events Department
  • Participate in and/or conduct Museum and Foundation event debrief meetings to continually improve processes
  • Assist in other operational areas as needed

  • Bachelor’s degree and 3 or more years of experience in event planning or coordination
  • Must be able to work early mornings, nights, and weekends as needed
  • Must be able to lift 25 lbs. as needed

  • Customer Service: displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds customer wants and needs
  • Communication: Actively listens to customers and coworkers and works collaboratively to solve problems through effective communication
  • Problem Solving: Ability to recognize and define problems, analyze relevant information, encourage alternative solutions and plans to resolve issues, seeks additional assistance when needed

Salary.com Estimation for Manager of Rentals and Special Events in Columbia, SC
$74,147 to $120,104
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