BIOMETRICS EXAMINER 1

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION (T.B.I), DATA QUALITY DIVISION, DAVIDSON COUNTY

For more information, visit the link below:

www.tbijobs.com

Qualifications

Summary

Responsibilities

• Addresses and resolves complaints concerning criminal history information with external vendors, the general public, local, state, and federal law enforcement agencies, and court clerks.

• Utilizes appropriate databases [i.e., Access databases, Computerized Criminal History (CCH) database, Automated Fingerprint Identification System (AFIS), National Crime Information Center (NCIC), Expungement database, Tennessee Applicant Processing Services (TAPS), and Automated Records Management System (ARMS)] to process data].

• Verifies incoming biometric submissions (e.g., tenprint verification, name search verification, state identification number, etc.) with existing biometrics.
• Identifies appropriate background check process based upon Originating Agency Number (ORI) (e.g., juvenile filters, local, state, and/or federal checks, etc.).

• Corrects unauthorized biometric submissions to be processed by TBI and FBI.

• Takes fingerprints, photographs, and palm prints of persons accused of crimes.
• Enters and stores descriptive data, fingerprint cards, deceased records, and background check results in various databases.

• Provides and communicates criminal history information results from biometric submissions to external vendors, submitting agencies, and local, state, and federal law enforcement agencies by telephone, in written form, e-mail, or in person.
• Receives and transmits crime information data via the Tennessee Information Enforcement System (TIES).

• Evaluates criminal history results of biometric submissions on vendor contractors to determine whether the criteria have been met.
• Evaluates biometric submission quality to categorize rejections based on error classification.

• Learns procedures for operating the Automated Fingerprint Identification System (AFIS).
• Learns procedures for operating the live scan device.
• Receives specialized biometrics training (e.g., FBI and TBI) that affects the knowledge of job performance.
• Receives training on new system features and Automated Fingerprint Identification System (AFIS) upgrades affecting job performance.
• Maintains Tennessee Information Enforcement System (TIES) certification biennially.

• Monitors Automated Fingerprint Identification System (AFIS) and Tennessee Applicant Processing System (TAPS) for quality control of fingerprint submissions (e.g., poor quality prints, demographic information, fingerprint verification, etc.).
• Alerts appropriate system administrator of technical/system difficulties with biometric submission processes.

• Notifies TBI units with appropriate information related to applicant information (e.g., sex offenders, wanted persons, protection orders, etc.).
• Logs and processes sex offender registrations and terminations.
• Sends appropriate response letters to submitting agencies.
• Creates new accounts/user agreements for new agencies.
• Maintains contact information for submitting agencies.

• Responds to and coordinates requests for information (e.g., fingerprint cards, criminal history updates) from authorized agencies.
• Receives criminal history information from the FBI and TBI databases.
• Receives applicant demographic information to process for civil purposes.
• Receives fingerprint cards from local, state, and federal agencies.
• Prepares fingerprint cards for entry into the Automated Fingerprint Identification System (AFIS).
• Receives updated state and federal legislative statutes to process.

• Updates peers and supervisors on arising issues and resolutions relating to Automated Fingerprint Identification System (AFIS).
• Communicates new customer information and associated procedures within unit and with other TBI units as needed.

• Evaluates criminal history results to determine the appropriate response to the requesting agency (e.g., meets criteria/does not meet criteria, sex offender, juvenile filter, wanted persons, etc.).
• Updates and purges fingerprint files in the Automated Fingerprint Identification System (AFIS).
• Enters applicant demographic information and criminal history responses in Access database.
• Categorizes fingerprint cards according to the Originating Agency Number (ORI) and/or reason fingerprinted.
• Logs total count of mailed-in fingerprint cards by Originating Agency Number (ORI).

• Communicates with co-workers to improve and resolve work related issues and tasks.
• Develops and maintains professional relationships within TBI to insure integrity and quality of criminal history records.

• Sets rotations and scheduled tasks for daily and/or weekly job duties to prioritize, organize, and, accomplish work in a timely manner.

Competencies

• Decision Quality
• Learning on the Fly
• Problem Solving
• Informing
• Time Management
• Standing Alone
• Perseverance
• Written Communications
• Approachability
• Customer Focus
• Ethics and Values
• Integrity and Trust

• Basic Clerical Knowledge
• Basic Law and Government Knowledge
• Basic Public Safety and Security Knowledge
• Basic Telecommunications Knowledge
• Basic Customer and Personal Service Knowledge

• Basic Writing Skills
• Basic Quality Control Analysis Skills
• Active Listening Skills
• Critical Thinking Skills
• Speaking Skills
• Reading Comprehension Skills
• Service Orientation Skills
• Judgment and Decision Making Skills
• Operations Monitoring Skills

• Oral Comprehension Ability
• Oral Expression Ability
• Written Comprehension Ability
• Written Expression Ability
• Selective Attention Ability
• Wrist-Finger Speed Ability
• Near Vision Ability
• Speech Clarity Ability

Tools & Equipment

• Automated Fingerprint Identification System
• Copy Machine
• Fax Machine
• Live Scan
• Personal Computer
• Printer
• Scanner
• Telephone

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.