LOAN EXAMINER 1* - 03232023-44295
Job Posting for LOAN EXAMINER 1* - 03232023-44295 at State of Tennessee
Job Information
State of Tennessee Job Information
Opening Date/Time
Thur 03/23/2023 12:00AM Central Time
Closing Date/Time
Wed 04/05/2023 11:59PM Central Time
Salary (Monthly)
$3,958.00 - $5,950.00
Salary (Annually)
$47,496.00 - $71,400.00
Job Type
Full-Time
City, State Location
Knoxville, TN
Department
Financial Institution
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCIAL INSTITUTION, COMPLIANCE EXAMINATION GROUP TWO DIVISION, KNOX COUNTY
Minimum Qualifications
Education and Experience: Bachelor's degree from an accredited college or university with a major in Finance, Accounting, Economics, Business Administration or other related business degree with a minimum of nine (9) semester hours of accounting and/or finance. Experience equivalent to four years of full-time responsible professional non-depository financial institutions examining work with a federal or state agency.
Substitution of Education for Experience: (1) Graduate course work credit received from an accredited college or university in any business, mathematics, statistics, actuarial science, or computer science, may substitute for experience on a month-for-month basis (e.g., 36 graduate hours in finance may substitute for one year of the required experience); or (2) possession of current certification in active status as a Certified Fraud Examiner as approved by the Association of Certified Fraud Examiners may substitute for the one year of required experience, to a maximum of one year. There is a maximum substitution of one year using either of the two clauses listed above.
Substitution of Experience for Education: Professional examining, accounting, or auditing of financial records and management practices, or related professional financial/insurance industry experience in risk or policy/procedure analysis may substitute for the required education on a year-for-year basis, to a maximum of four years.
Other Requirements
Necessary Special Qualifications: Motor Vehicle License.
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Job Overview
Summary: Under general supervision, performs professional lead loan examining work of considerable difficulty; and performs related work as required.
Distinguishing Features: This is the lead class in the Loan Examiner sub-series. An employee in the class leads subordinate loan examiners in reviewing and analyzing the financial solvency, business practices, and operations of non-depository financial institutions including, but not limited to, mortgage brokers, lenders and servers, industrial loan and thrift companies, insurance premium finance companies, deferred presentment services, check cashers, title pledge lenders, and money transmitters licensed to operate in Tennessee. This class differs from that of Loan Examiner 3 in that an incumbent of the latter performs duties at the advanced working level. This class differs from that of Loan Examination Director in that incumbents of the latter plan, organize, and direct the work of the entire loan and compliance examination section.
Work Activities
Teaching and Training Others:
- Provide training to new examination staff according to established training plan to assist in building their knowledge base of compliance examination processes and procedures.
- Provides positive training opportunities for subordinate examination staff to ensure their continued development of examination practices and procedures.
Organizing, Planning and Prioritizing Work:
- Serve as Examiner-in-Charge as assigned on large, complex and/or high risk examinations and prioritizes work for subordinate examiners.
- Manages and prioritizes multiple work assignments to meet established deadlines.
- Completes preplan assessment of internet and centralized collection institutions scheduled for examination and makes staffing recommendations to the supervisor.
Coaching and Developing Others:
- Provide positive coaching and development opportunities for subordinate examination staff.
Judging the Qualities of Things, Services and People:
- Judges and evaluates the work of subordinate examiners when serving as Examiner-in-Charge to ensure recommendations and findings are supported.
- Judges the adequacy of an institution's policies in compliance with state and federal rules, laws, policies and guidelines.
Scheduling Work and Activities:
- Schedule for completion any investigations or examinations resulting from complaints received by the Consumer Resource Section within 15 days of receiving assignment to ensure prompt response to complainant.
- Schedule for completion any investigations or examinations on all companies assigned from the failed to renew report.
- As Examiner-in-Charge, schedule daily work assignments of subordinate examiners to ensure all facets of the examination are completed in compliance with state and federal laws, regulations and guidelines.
- Determines proper scheduling of companies based on current guidelines and logistics to ensure expense management and compliance with current travel policy guidelines.
Evaluating Information to Determine Compliance with Standards:
- As Examiner-in-Charge, reviews loan logs and recommends sample to ensure compliance with sampling standards as described in the examination procedures manual.
- As an Examiner-in-Charge ensures subordinate examiners work is completed in compliance with examination procedures and documentation guidelines.
- Ensures that the institution is meeting all state and federal regulatory guidelines by reviewing policies, procedures, practices, processes and financial records.
Updating and Using Relevant Information:
- Continually maintain up-to-date knowledge of all requirements of the examination process for all nondepository licensees regulated by the Compliance division to ensure ability to examine all licensees regulated by the Compliance division.
- Continually maintain up-to-date knowledge of regulatory processes, statutes, policies, procedures, regulations and industry knowledge to effectively regulate the institutions and to serve as an information resource to internal and external customers.
- Actively participate in all training to learn all facets of the examination process in order to perform nondepository examinations.
Documenting/Recording Information:
- Prepare memo to provide to the supervisor and manager within three (3) business days of closure of each company investigation which includes date, company name, company status, and a brief description of any findings.
- Prepares a detailed complaint investigation report that describes complaint, investigation and solution/recommendations to correct identified issue.
- Prepares a detailed examination reports and provide supporting documentation that identifies legal, financial and administrative problems which are not in compliance with state and federal guidelines, laws, and rules.
Making Decisions and Solving Problems:
- Interprets regulatory statutes, guidelines, policies and procedures to identify and prepare written violations.
Processing Information:
- As Examiner-in-Charge, compiles all information, records, documentation and other financial records to support all findings and recommendations resulting from the examination.
- Investigates all failed-to-renew institutions to ensure all companies are in compliance with the state laws, regulations and guidelines.
- Calculates company specific worksheets to ensure compliance with state and federal laws, regulations and guidelines.
- Investigates assigned complaints to ensure any non-compliance with state and federal laws, regulations and guidelines is addressed.
- Reconciles customer transaction histories to ensure compliance with state and federal laws, regulations and guidelines.
- Constructs exam specific spreadsheets to ensure clarity of exam findings to institutions.
Establishing and Maintaining Interpersonal Relationships:
- Works collectively and harmoniously with peer examiners, supervisors and other department staff to ensure regulatory responsibilities are completed in compliance with policy, procedure, statutes and rules.
- Works collectively with other examiners to ensure a balanced and consistent regulatory approach.
Monitor Processes, Materials or Surroundings:
- Examine financial records of institutions to ensure compliance with practices and adherence to pertinent state and federal laws, rules and regulations.
- Examines institution's financials to ensure compliance with net worth requirements.
- Conducts samplings of disbursement items and accounts maintained during the period of examination in order to determine statutory compliance.
- Monitors institution's business processes to ensure interactions are within federal and state laws, rules and regulations.
- Examines institution's agreements with outside collection agencies to ensure compliance with state and federal laws, rules and regulations.
Communicating with Persons Outside the Organization:
- Maintains a professional demeanor with nondepository financial institution personnel in institutions we regulate.
Operating Vehicles, Mechanized Devices or Equipment:
- Travels out-of-state to complete examinations.
- Travels to assigned examination sites including the potential for overnight travel to conduct examinations.
Analyzing Data or Information:
- Analyze worksheets and calculation results to ensure compliance with state and federal laws, regulations and guidelines.
- Builds on the examination knowledge base to examine institutions to determine the institutions compliance with state and federal laws, regulations and guidelines.
- Examines and analyzes customer account files to ensure compliance with state and federal laws, regulations and guidelines.
- Analyzes institutions complaint handling process and ensure non-compliance with state and federal laws, regulations and guidelines is addressed.
- Analyzes company's website and online loan disclosures on internet company examinations to ensure compliance with state and federal laws, regulations and guidelines.
- Analyzes computer software applications to determine accuracy of calculations and disclosures in compliance with state and federal laws, regulations and guidelines.
- Analyzes company operations in order to determine if all required steps have been implemented in the processing of transactions and are in compliance with state and federal laws, regulations and guidelines.
- Analyzes assigned caseload to develop itinerary to ensure institutions are examined within statutory guidelines.
Communicating with Supervisors, Peers or Subordinates:
- Communicate with examination team when serving as Examiner-in-Charge to ensure clear direction is provided and expectations established to complete examination of large, complex and/or high risk institutions.
- Communicate with Manager prior to scheduling examination exit when serving in the capacity of Examiner in-Charge to discuss report.
- Asks questions and seek clarification from supervisor and experienced examiners regarding assigned tasks, policies, responsibilities and procedures to ensure understanding.
- Communicates via e-mail and verbally with supervisors and co-workers in order to suggest solutions or resolve problems uncovered in examinations.
- Provides verbal and/or written updates to the supervisor pertaining to assigned examination tasks.
Getting Information:
- As Examiner-in-Charge, requests information from subordinate examiners as needed to complete all requirements of the examination process.
- Obtains all institutions outside collection agency agreements to determine how the outside accounts are collected.
- Obtain all required information needed to conduct an examination for internet, high risk and/or complex institutions.
- Gathers information and completes examination data sheet as part of the risk-focus program.
- Identifies a sample from provided logs and request appropriate files and documents from institution management.
- Obtains pre-examination materials to ensure proper scope of examination.
- Obtain all policies and procedures to ensure that they conform to regulatory standards and management's compliance with internal policies.
Performing Administrative Activities:
- Compile all examination documentation and information required for Examination Report when serving as Examiner-in-Charge.
- Maintains electronic and hard-copy files according to department procedures.
- Submits all examination paperwork in compliance with division guidelines.
- Submits accurate and complete timesheets in a timely manner in Edison.
- Submits expense claims, travel authorizations and reports/mileage logs according to established guidelines and timeframes.
- Maintains an updated caseload to assist with scheduling.
Interacting with Computers:
- Inputs and extracts data into and from assigned computer programs to facilitate the execution of assigned tasks.
- Utilizes identified software programs to analyze data and prepare report comments.
- Sets-up computers and printers at the examination site.
- Retrieves information from appropriate websites for use during examinations.
Performing General Physical Activities:
- Lift and transport equipment (i.e. printers, boxes of records, etc.) to be utilized at the examination site.
Competencies (KSA'S)
Competencies:
- Business Acumen
- Decision Quality
- Problem Solving
- Delegation
- Planning
- Time Management
- Standing Alone
- Perseverance
- Organizational Agility
- Presentation Skills
- Customer Focus
- Ethics and Values
- Integrity and Trust
Knowledge:
- Economics and Accounting Knowledge
Skills:
- Active Listening Skills
- Mathematical Skills
- Reading Comprehension Skills
- Active Learning Skills
- Time Management Skills
- Deductive Reasoning Skills
- Inductive Reasoning Skills
- Information Ordering Skills
- Critical Thinking Skills
- Instructive Skills
Abilities:
- Speaking
- Writing
- Mathematical Reasoning Ability
- Number Facility Ability
- Oral Comprehension Ability
- Oral Expression Ability
- Perceptual Speed Ability
- Problem Sensitivity Ability
- Writing and Comprehension Ability
- Written Expression Ability
- Selective Attention
- Finger Dexterity Ability
- Wrist Finger Speed
- Gross Body Coordination
- Gross Body Equilibrium
- Static Strength
- Auditory Attention
- Speech Clarity
- Speech Recognition
- Learning Strategies
- Complex Solving Ability
Tools and Equipment Used
- Personal Computer
- Portable Printer
- Scanner
- Fax
- Copier
- Financial Calculator
- Motor Vehicle
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
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