Job Information
State of Tennessee Job Information
Opening Date/Time
04/02/2024 12:00AM Central Time
Closing Date/Time
04/08/2024 11:59PM Central Time
Salary (Monthly)
$2,083.00 - $3,117.00
Salary (Annually)
$24,996.00 - $37,404.00
City, State Location
Memphis, TN
Department
Mental Health and Substance Abuse Services
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, MEMPHIS MENTAL HEALTH INSTITUTE DIVISION, SHELBY COUNTY
Qualifications
Education and Experience: Education equivalent to graduation from a standard high school; qualifying full-time law enforcement, security or related experience may be substituted for the required education on a year-for-year basis.
Necessary Special Qualifications: A valid motor vehicle operator's license may be required for employment in some positions.
Examination Method: Non-Competitive selection for Preferred Service positions.
Summary
Summary: Under general supervision, is responsible for institutional and related security work of average difficulty; and performs related work as required.
Distinguishing Features: This is the entry-working class in the security guard sub-series. An employee in this class may be assigned to work any shift in providing a full range of institutional and other security activities, such as protection of public buildings. This class differs from that of Security Guard 2 in that an incumbent of the latter is responsible for acting as lead security guard on an assigned shift.
Responsibilities
Performing General Physical Activities:
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Responds to calls and takes appropriate action to assist in emergency situations.
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Searches for and apprehends missing or unauthorized individuals.
Performing for or Working Directly with the Public:
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Controls entrance and exit of individuals by checking for identity, purpose of visit and authorization.
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Escorts individuals to ensure their safety.
Documenting/Recording Information:
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Prepares and maintains records such as incident reports, vehicle citations, logs of visitors and others, and personal property reports.
Communicating with Supervisors, Peers, or Subordinates:
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Provides information to supervisor by telephone, in written form, e-mail or in person to advise of any security concerns.
Communicating with Persons Outside Organization:
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Communicates with law enforcement agencies to report incidents, provide information, and/or request assistance.
Monitor Processes, Materials, or Surroundings:
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Patrols facilities, monitors alarms, and utilizes audiovisual and security systems (e.g., TV monitors) to check for security, hazards, disturbances, and violations of pertinent laws, rules, or regulations.
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Visually monitors individuals to ensure safety and compliance with policies, rules and regulations.
Operating Vehicles, Mechanized Devices, or Equipment:
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Operates patrol and transport vehicles to complete security patrols or transport valuables and individuals.
Controlling Machines and Processes:
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Operates two-way radios and other communications devices to accomplish security tasks.
Competencies
Competencies:
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Ethics and Values
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Conflict Management
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Written Communication
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Customer Focused
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Decision Quality
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Problem Solving
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Approachability
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Interpersonal Savvy
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Dealing with Ambiguity
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Action Oriented
Skills:
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Basic reading comprehension skills
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Active listening skills
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Active learning skills
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Basic speaking skills
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Basic writing skills
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Social perceptiveness skills
Abilities:
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Ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion
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Ability to keep or regain body balance or stay upright when in an unstable position
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Ability to see details at a distance
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Ability to see under low light conditions
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Ability to see objects or movement of objects to one¿s side when the eyes are looking ahead
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Ability to tell the direction from which a sound originated
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Ability to listen to and understand information and ideas in speaking so others will understand
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Ability to apply general rules to specific problems to produce answers that make sense
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Ability to communicate information in speaking so others will understand
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Ability to communicate information and ideas in writing so others will understand
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Ability to tell when something is wrong or is likely to go wrong
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Ability to read and understand information and ideas presented in writing
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Ability to add, subtract, multiply, or divide quickly and correctly
Tools & Equipment
- Motor Vehicle
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Golf Cart
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Security surveillance/monitoring equipment
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Two-way radio and other communication equipment
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Restraint devices and other security equipment
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Personal computer
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.