Health Care Assistant Administrator II

Overview
The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a qualified individual to join their dynamic team. Have the work/life balance you need with a Monday-Friday schedule and a supportive hybrid work environment. Eleven paid state holidays, in addition to a robust benefits package.

• Starting rate may be negotiable based on experience and qualifications.

The Health Care Assistant Administrator II position has the following responsibilities:

The Health Care Assistant Administrator II is responsible for professional level work as a subject matter expert (SME) in Qualified Health Plan (QHP) program administration on the Assistant Operations (AOPS) Team. They will be responsible for interpreting rules and procedures for QHP eligibility. They will advise Department staff on complex eligibility issues through research, analysis and interpretation of rules and precedent. They will identify and rectify rule and procedural deficiencies. They will communicate and interpret rule and/or procedural revisions to Department staff. They will pursue enhancements and remedies to the IT system(s). They will collaborate on QHP-related external communications, including customer noticing. They will research complex cases, consumer complaints, and program inquiries. They will assist with external audits as needed. They will participate in special projects and assignments needed to support the QHP program, including the annual open enrollment process. The ability to work both independently and as a member of a team is a must. This position works collaboratively with other teams both inside and outside of HAEEU. This position also requires excellent communication skills, including verbal and written, and the ability to make sound decisions. This position acts as a mentor to the QHP Support position.

TELEWORK:
The Department of Vermont Health Access (DVHA) supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance.

MISSION:
The Department of Vermont Health Access (DVHA)'s mission is to improve the health and well-being of Vermonters by providing access to quality healthcare cost effectively. We have three priorities that support us in moving our mission forward: Adoption of value-based payments, management of information technology projects, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.
Who May Apply
This position, Health Care Assistant Administrator II (Job Requisition #40461) , is open to all State employees and external applicants.

If you would like more information about this position, please contact jennifer.mace@vermont.gov .

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed primarily in a standard office setting. A valid drivers' license is required and private means of transportation could be needed if a fleet vehicle is unavailable. Conflicting opinions on operational problems may be anticipated. Multiple competing priorities and tight deadlines are a frequent occurrence.
Minimum Qualifications
Master's degree AND one (1) or more years of experience at or above a technical level in a human services program, INCLUDING one (1) year or more working with the health care programs administered by the State of Vermont.

OR

Bachelor's degree AND three (3) or more years of experience at or above a technical level in a human services program, INCLUDING one (1) year or more working with the health care programs administered by the State of Vermont.

OR

Associate's degree (or two (2) years of full-time college coursework) AND five (5) or more years of experience at or above a technical level in a human services program, INCLUDING one (1) year or more working with the health care programs administered by the State of Vermont.

OR

High School diploma or equivalent AND seven (7) or more years of experience at or above a technical level in a human services program, INCLUDING one (1) year or more working with the health care programs administered by the State of Vermont.
Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

80% State paid medical premium

Dental Plan at no cost for employees and their families

Flexible Spending healthcare and childcare reimbursement accounts

Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan

Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule

Low cost group life insurance

Tuition Reimbursement

Incentive-based Wellness Program

Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website. Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.