What are the responsibilities and job description for the VDOL Performance Improvement Manager position at State of Vermont?
Overview
Are you a strategic thinker? Can you hold the big picture in your head while also tracking all the details? Do you like building systems and programs? If yes, then this position might be for you! The Vermont Department of Labor is looking for a Performance Improvement Manager to establish and maintain a performance management and quality improvement system for our department-wide continuous improvement efforts. This is a new position for the Department and we are excited to welcome someone with this expertise and experience to the team!
- Build and maintain a department-wide system for collecting, tracking and communicating about the Department's performance and quality improvement efforts
- Create a standardized, user-friendly performance/quality measurement format and process
- Create and maintain a user-friendly, visual, interactive performance dashboard for the Department
- Facilitate the Department's strategic planning efforts, including developing and managing the implementation of department- and division-level quality/performance measures
- Oversee the data collection and management process, including creating and monitoring systems of standardization for data collection and entry
- Based on data collected, identify gaps and make improvements that will increase quality, positive impact and efficiencies.
- Integrate quality and performance activities into the Department's culture by facilitating marketing, promotion and training activities related to data management and performance/quality improvement.
- Considerable knowledge of the principles of program planning, evaluation and performance improvement. Knowledge of and experience with Results Based Accountability is a plus!
- Knowledge of project management and continuous improvement practices and tools
- Knowledge of quality initiatives and methodologies
- Knowledge of administrative and management principles, practices and procedures.
- Considerable knowledge of software to track, communicate and report on performance.
- Considerable knowledge of and skill in using Microsoft 365 solutions for building efficiencies into business processes, including Power Automate.
- Ability to train staff in various quality improvement and performance improvement methodologies.
- Advanced written and oral communication skills; to include presentations and comprehensive analysis reporting.
- Ability to establish and maintain effective working relationships.
- Ability to provide leadership and accountability within the framework of the Department's Purpose and Principles.
This position is expected to report to the Department's central office in Montpelier. Some remote work and/or an alternative work schedule may be approved after the initial probationary/onboarding period.
The hourly rate listed in this job posting reflects the first step in a 15-step pay plan for paygrade 26. Step 1 is the normal hiring rate established for most positions in State Government. In some circumstances a special exception can be approved for an applicant to be placed in a higher step at the time of hire. For more information on the state pay charts, visit this website: https://humanresources.vermont.gov/compensation/pay-chart
Who May Apply
This position, VDOL Performance Improvement Manager, Job Requisition #47709, is open to all State employees and external applicants.
If you would like more information about this position, please contact beth.meyer-ehrich@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
Environmental Factors
Duties are typically performed in a standard office setting. Some travel is required for which private means of transportation should be available. Incumbents may occasionally need to work evenings or weekends and speak before public groups.
Minimum Qualifications
Five (5) years of progressively responsible experience in, quality/performance improvement, and strategic planning within a government, human services or educational environment where activities included at least two of the following: program planning and evaluation, quality improvement projects, program management and data analysis.
Preferred Qualifications
Associate’s Degree or higher.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium
- Dental Plan at no cost for employees and their families
- Flexible Spending healthcare and childcare reimbursement accounts
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
- Low cost group life insurance
- Tuition Reimbursement
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
Salary : $30 - $0
