DSHS TIA IT Business Analyst - Journey

Description

DSHS BHA IT Business Analyst - Journey

Department of Social and Health Services (DSHS) is looking for their newest IT Business Analyst on the Systems & Development team. This position will primarily support the Aging and Long-Term Support Administration (ALTSA) within the following business areas:

• Facility Management Systems
• Complaint Management Systems
• Case Management Systems

• Increase your knowledge and awareness of ALTSA business processes.
• Write/prepare and coordinate review of completed business requirements documents (BRDs)
• Lead requirements gathering/elicitation sessions/workshops with business subject matter experts (SMEs) and application developers. Document decisions and action items.
• Create and update work items using your excellent analysis, communication, and technical writing skills. Identify report owners, stakeholders, acceptance criteria, dependencies, and relationships between work items.
• Test products against business-approved functional, non-functional, and requirements.
• Other than facilitated sessions, decide the best approach(es) to conduct business analysis activities using BABOK (Business Analysis Body of Knowledge) techniques.
• Perform basic data profiling using SQL.
• Help maintain product backlog

• Strong analytical skills and systemic thinking, including data analysis skills.
• Curiosity and a desire to learn and grow.
• Resourcefulness: ability to cultivate a network of experts to research and resolve problems.
• Intermediate to advanced-level technical writing and other communications skills.
• Intermediate to advanced-level research skills.
• Extensive experience with MS Office (especially Word and Excel), SharePoint, and Teams (or other virtual meeting software).

• Knowledge of commonly-used IT systems in ALTSA and DDA, such as TIVA2, STARS, or CARE.
• Knowledge of public social or health programs.
• Experience in curating and refining product backlogs.
• Experience using MS DevOps, Jira, or other software development/issue tracking tool.
• Basic- to intermediate-level SQL writing or comprehension skills.
• Proficiency creating flowcharts using Visio.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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