Consolidated Veteran Services Representative (CVSR)

Our ideal candidate is a dedicated professional with extensive experience in providing comprehensive employment and training services to Veterans, particularly those with significant barriers to employment. They possess a deep understanding of WorkSource services, including intensive case management, records management, and the facilitation of Veteran orientations and workshops.

This individual is capable of independent decision-making and problem-solving as well as inspires and mentors’ others, fostering a supportive work environment that encourages growth and continuous professional improvement. They help employers and job seekers connect to the organization’s vision and contribute to future trends affecting the work. The ideal candidate is someone who sees the big picture for Veterans and anticipates the implications and consequences of those situations and trends.

Step into a role where your guidance lights the way for our Veterans, turning their aspirations into achievements that enrich our shared communities! Apply today – It begins with you!
 

In the heart of our veteran services, a dedicated Consolidated Veteran Services Representative (CVSR) is ready to transform lives with empathy and strategic insight. This role guides Veterans through the complexities of employment and training with a compassionate touch.  Our candidate will be adept in case management and attuned to the evolving labor market, crafting personalized support pathways for our Nations heroes.  

They will be a bridge between Veterans and the civilian workforce, a skilled advocate who forges partnerships that open doors to meaningful careers. Their communication will resonate with clarity and purpose, fostering connections that empower and address the transitions to work and support the needs of the individual who may have specialized requirements to find the right job. With a problem-solving mindset, they will navigate challenges with innovation, inspiring trust and cultivating a culture of respect and continuous learning.

This is more than a job; it’s a calling to honor the service of our Veterans with every opportunity created, every barrier dismantled, and every success celebrated. It’s a chance to make a real difference, ensuring dignity and prosperity for those who have given so much. Apply today!

Some of your duties may include:

• Comprehensive Services: Provide employment and training services for Veterans, facilitate training that would enhance the Veterans ability to find employment, and manage job referrals.
• Case Management: Provide intensive services to Veterans with employment barriers, develop individual plans, and follow up on client progress.
• Assess Skills: Administer assessments, analyze veteran capabilities, and recommend courses of action.
• Engage in Performance standards:  Provide on-going reports, enrollments of Veterans, complete documentation in our statewide case Management system and highlight the successes of the Veterans you serve.
• Develop Relationships: Collaborate with WorkSource partners, attend community meetings, and coordinate resources to promote veteran employment.
• Develop Resources:  Connect with other Veterans and community agencies that provide support services for housing, clothing, training and transportation. 
• Maintain Partnerships: Promote relationships with local agencies, coordinate with educational institutions, and outreach to service providers.
• Manage Work-Study Program: Interview candidates, assign work, mentor the candidates, and monitor performance of work-study participants.
• Outreach Activities: Identify Veterans with employment needs, utilize unemployment compensation data for outreach, and participate in veteran-focused events.  Also work with employers to offer a skilled labor force with a variety of military experiences that will translate to the civilian labor force, with their leadership skills and strong work ethic. 

To request a detailed position description, click here. 

• One (1) year experience as a WorkSource Specialist 5 or equivalent class within the Employment Security Department, or another state’s Employment Security agency

 

OR

 

• Two (2) years of experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state’s Employment Security agency AND one (1) year experience as a designated lead worker

 

OR

 

• A Bachelor's degree AND five (5) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience, which includes one year experience as a designated lead worker.

 

OR 

 

• A combination of education and/or relevant experience totaling nine (9) years. 

A Master's degree or above will substitute for one (1) year of required experience.

Desirable/Preferred Education, Experience or Certifications:

• Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5). 

 

Additional Requirement of Employment:

• Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.

 

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. 
 

Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.  We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
 
 Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, Veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
 
The Employment Security Department is an equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.
 
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact thomas.digiorgio@esd.wa.gov or the Talent Acquisition Team.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
 

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

Candidates who are offered a job with ESD must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.

**This Organization Participates in E-Verify**