Human Resource Consultant 4 (HRC4) Workplace Claims & Accommodation Unit

Job Title: Human Resource Consultant 4 (HRC4) Workplace Claims & Accommodation Unit
Location: Olympia, WA / Hybrid
Closes:  May 26th, 2024
Salary:  $5,341.00 to $7,184.00 Monthly

We're looking for a dynamic and high-performing person to join our team; someone who embodies DCYF's core values of inclusion, respect, integrity, compassion, and transparency. Our vision is that "All Washington's children and youth grow up safe and healthy – thriving physically, emotionally, and educationally; nurtured by family and community."

Click here to learn more about DCYF.  

The Opportunity:
As a member of the Workplace Claims & Accommodation Unit (WACU), you will be a senior level consultant that will work primarily with Reasonable Accommodation requests submitted for workplace accommodations to align with the Americans with Disabilities Act (ADA) accommodation need. The position facilitates WACU programs to enhance deployment of DCYF’s workforce so they can help the Children Youth and Families of Washington to flourish.

Some of what you'll do:

• Analyze and interpret complex and sensitive medical information involving reasonable accommodation cases.
• Provide advice and consultation to agency leadership and employees.
• Act as a liaison between agency and healthcare providers.
• Create and maintain legally defensible and binding documentation for reference in future legal proceedings.
• Manage a caseload of complex work-related illness/injury claims.
• Advocate with agency leadership for transitional temporary duty assignments.
• Help employees use Claim programs when appropriate (SAW, Preferred Worker).
• Process claim correspondence.

Required Qualifications:

• Three (3) years of progressively responsible experience as a professional human resource consultant around Workers Compensations claims, and/or Reasonable Accommodation cases AND Bachelor’s degree with a focus in business, human resources, or related field.

This position also requires the following knowledge, skills and abilities: 

• Skilled in communicating complex concepts orally and in writing.
• Skilled in organizing and prioritizing multi-layered projects with conflicting timelines.
• Ability to communicate respectfully and effectively with diverse groups of people.
• Ability to handle shifting priorities and switch directions quickly while maintaining a calm, professional attitude.

In addition to those required qualifications, our ideal applicant will also have some or all of the following: 

• Six months or more experience using L&I’s Claim and Account Center(CAC), NeoGov and HRMS.
• SHRM-CP/SCP, S/PHR, or other HR professional certification
• Experience with Assault Benefits, working in a correctional environment, either juvenile or adult.

How do I apply?
Complete your applicant profile on careers.wa.gov and attach the following documents:

• Current resume detailing experience and education.
• Letter of Interest.

Supplemental Information: 
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact Cole Alford at cole.alford@dcyf.wa.gov. If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.